Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
9.0 /10
CX Score
9.3 /10
Google Analytics
9.0 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Analytics and Reporting

87

Marketing Analytics

86

Device and Browser Analytics

86

Data Management

85

Conversion Analysis

85

Audience Segmentation

85

Data Warehousing

84

Data Integrity

84

Data Analysis and Survey Function

84

API Framework

83

Mobile Functionality

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Data Integration

85

Ease of Implementation

85

Breadth of Features

84

Quality of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

82

Vendor Support

79

Google Analytics Reviews

ANUP G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

"Simple to use and completely customised"

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It's only a click away to get information on many aspects of web performance. I particularly enjoy how you can quickly filter the data you need and generate bespoke reporting for a more thorough study that differentiates Google Analytics from other similar products.

What is your favorite aspect of this product?

I like how I can see every information regarding how my site's users are using it, as well as how well my website pages are functioning in general. For me to make judgments, I need to be able to receive statistics on where people came from and how they engage with the sites. The smartphone app is also useful for getting information on the go.

What do you dislike most about this product?

There is nothing about the product that I dislike. All of the functions are simple to use. Setting up objectives might be difficult at first, but as you get the hang of it, the data you collect becomes even more beneficial.

What recommendations would you give to someone considering this product?

If you're still a newbie, there are lots of videos and lessons available online. When I was given Google Analytics, I had no familiarity with it, but a couple video lessons got me up and running!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

prashant g.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic product, impressive features, cost free.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google analytics is free of cost and it provides academy to learn and get more information about product. Also it allows creating custom goals ,which are some features that differentites it from other.

What is your favorite aspect of this product?

This product allow creating custom reports as oer our needs and its fully free of cost.Also it allows collecting data from different platform and google analytica academy where one can get depth knowledge about the platform. These are some of my fabourite aspect of this product.

What do you dislike most about this product?

Upgrading premium version of this app is very expensive .Also in order to understand intricacies of this product, one needs to learn the language which is mandatory.

What recommendations would you give to someone considering this product?

As the name google in its own is huge and defined reputation in today world. This app can definitely be used, as its free of cost and faults are also not causing that big issues for users. Its growth could define its value, one must try this.

Pros

  • Continually Improving Product
  • Caring
  • Saves Time
  • Transparent

Alyssa G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good enough with a Slight Training

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

There is a wealth of helpful data available for analyzing user activity on our page and evaluating traffic patterns. The system flow style behavioral tree, which depicts the flow between site-to-site as users traverse the webpage where the greatest drop-offs happen, is a preferred element.

What is your favorite aspect of this product?

It allows you to go deep inside your advertising and observe what users are looking and how many discover you on net.

What do you dislike most about this product?

Google does change their platforms frequently and it can be confusing when they change and reorganize the options. What I dislike the most about Google Analytics’ is, I find it a little confusing between the different types of campaigns and keywords. I am sure with little training things would be easier to understand.

What recommendations would you give to someone considering this product?

I would strongly advise you to think into taking a short course or getting some guidance to assist you better comprehend all of the advantages that Google Analytics will have to offer.

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Continually Improving Product

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