Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

4% Negative
4% Neutral
92% Positive

Pros

  • Security Protects
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 82

Online Learning

84

Classroom Management

83

Assessments and Quizzes

82

Content Creation

82

Content Management

81

Course Management

81

Gradebook

80

Student Collaboration

79

Instructor Led Training

79

Analytics and Reporting

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Quality of Features

82

Availability and Quality of Training

81

Business Value Created

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Data Integration

80

Vendor Support

80

Ease of Customization

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Google Classroom Reviews

Lana M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Extremely versatile, could be more user-friendly

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google Classroom is so seamlessly integrated with other Google services/suites that it's very easy to integrate all the information and content I need from just a few different places within the Google Cloud.

What is your favorite aspect of this product?

Google Classroom is incredibly versatile--it has so many features and capabilities, and can easily adjust to meet the demands of my growing business.

What do you dislike most about this product?

There is a fairly steep learning curve that you have to go through to use Google Classroom to its best abilities, and that takes time, practice, and patience. It helps if you already have a firm grasp on how to use other Google products, such as Google Drive and Google Contacts.

What recommendations would you give to someone considering this product?

Make sure you really are able and willing to put the time in to go through the learning curve. Google Classroom is not something you can just drop into and immediately figure out what to do. You will also need to educate your students on how Google Classroom works, so that can take some time and effort as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nipun G.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy for beginners

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

Ease of implementation

What is your favorite aspect of this product?

Product integration

What do you dislike most about this product?

Cost of maintenance

What recommendations would you give to someone considering this product?

Easy to implement

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Stephanie B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Could be better.

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

Google Classroom helps educators create engaging learning experiences they can personalize, manage, and measure.

What is your favorite aspect of this product?

Classroom is part of Google Workspace for Education, which empowers your institution with simple, safer, collaborative tools.

What do you dislike most about this product?

Google Classroom doesn't allow access from multiple domains. Furthermore, you cannot log in with your personal Gmail to enter it; you need to be logged in Google Apps for Education. As a result, if you have already a personal Google ID, it may be frustrating to juggle multiple Google accounts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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