Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

4% Negative
4% Neutral
92% Positive

Pros

  • Security Protects
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 82

Online Learning

84

Classroom Management

83

Assessments and Quizzes

82

Content Creation

82

Content Management

81

Course Management

81

Gradebook

80

Student Collaboration

79

Instructor Led Training

79

Analytics and Reporting

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Quality of Features

82

Availability and Quality of Training

81

Business Value Created

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Data Integration

80

Vendor Support

80

Ease of Customization

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Google Classroom Reviews

Stephen N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

An Intuitive LMS that is Free to Use

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google classroom is much simpler than other LMS out there. That means it is easy to use, but that also means that its functionalities are somewhat limited in terms of the types of content you can include.

What is your favorite aspect of this product?

The best part of Google Classroom is is the clean and easy to use UI which is friendly to admins and users.

What do you dislike most about this product?

The gradebook feature could have much better data breakdowns and customization options.

What recommendations would you give to someone considering this product?

If you need a simple and free-to-use LMS, look no further!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sheliza J.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Efficient and user friendly.

Likeliness to Recommend

7 /10

What differentiates Google Classroom from other similar products?

The ease, functionality and ability to link with Google Products.

What is your favorite aspect of this product?

Easy to duplicate classes and post content within seconds

What do you dislike most about this product?

You can’t have detailed units or lessons. There’s a lot of restrictions on accounts that can join.

What recommendations would you give to someone considering this product?

More innovation and interaction like voice notes, embedding links and videos into text to click rather than attaching them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Russell S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Innovation platform for collaboration and learning

Likeliness to Recommend

9 /10

What differentiates Google Classroom from other similar products?

Innovation

What is your favorite aspect of this product?

Collaboration

What do you dislike most about this product?

User training needed on file structures (more so students)

What recommendations would you give to someone considering this product?

Training for staff, clear vision and purpose set out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

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