Google

Google Cloud Search

Composite Score

7.9 /10

CX Score

8.1 /10

12 Reviews Write a Review

Claim Software

What is Google Cloud Search?

Use the power of Google to search across your company’s content. From Gmail and Drive to Docs, Sheets, Slides, Calendar, and more, Google Cloud Search answers your questions and delivers relevant suggestions to help you throughout the day.

Company Details

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Google Cloud Search Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud Search?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

AI/Machine Learning

Synonyms and Stemming

Processing and Indexing

User interface for search/retrieval

Advanced/Faceted search

Optical Character Recognition

Content Analytics

Content Aggregation

Social Network Awareness

Results Sorting

Audio and Video Analytics

Vendor Capability Ratings

Average 89

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Google Cloud Search Reviews

David P.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Use it daily. Great product!

Likeliness to Recommend

8 /10

What differentiates Google Cloud Search from other similar products?

Constant accessibility.

What is your favorite aspect of this product?

Space available and customization.

What do you dislike most about this product?

Lag time for searching.

What recommendations would you give to someone considering this product?

Would be best to utilize a complete Google system for your business to work all in tandem.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Abdul M.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Search everything with Google Cloud Search

Likeliness to Recommend

9 /10

What differentiates Google Cloud Search from other similar products?

I have not come across similar products.

What is your favorite aspect of this product?

It enables us to search everything on the internet for our research. It also give us an opportunity to market our products by checking market trends.

What do you dislike most about this product?

This product has never failed us in any way since we started using it in our company.

What recommendations would you give to someone considering this product?

For any research I highly recommend Google Cloud Search.

Pros

Continually Improving Product
Unique Features
Transparent
Reliable

Google Cloud Search

What is Google Cloud Search?

Company Details

Need Assistance?

Google Cloud Search Ratings

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Google Cloud Search?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Synonyms and Stemming Indexing of similar words or variations of words and phrases.

Processing and Indexing Processing of files found in the discovery process and indexing of filenames and contents.

User interface for search/retrieval Adaptable, personalized interface that is easy to use and minimizes disruption to user's way of working.

Advanced/Faceted search Provides user with filters and facets to refine search results. Search engine should provide relevant results without overly complex filters.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Content Aggregation The ability to aggregate content from multiple sources into one searchable index.

Social Network Awareness Indexing of organizational results in social media.

Results Sorting The sorting of results based on user-defined criteria, such as alphabetical, chronological, number of instances, etc.

Audio and Video Analytics Analysis and extraction of words and phrases transposed from audio and video files.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Google Cloud Search Reviews

David P.

Use it daily. Great product!

Likeliness to Recommend

Pros

Abdul M.

Search everything with Google Cloud Search

Likeliness to Recommend

Pros

Feature Ratings

AI/Machine Learning

Synonyms and Stemming

Processing and Indexing

User interface for search/retrieval

Advanced/Faceted search

Optical Character Recognition

Content Analytics

Content Aggregation

Social Network Awareness

Results Sorting

Audio and Video Analytics

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement