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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

101 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Respectful

Feature Ratings

Average 83

Configuration Validation

Cloud Integration

Cloud Analytics and Reporting

Application Release Automation

Self Service Cloud Services

Cloud Migration

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 82

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Infrastructure as a Service

Score 9.0

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Ramy S.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

High performance cloud service.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud offers fast and reliable infrastructure with built-in scalability. It allows for a seamless development and deployment environment, the platform provides the latest Google AI models and supports many third-party tools to meet different workflow requirements.

What is your favorite aspect of this product?

Google Cloud’s analytics and AI tools like BigQuery Studio and built-in machine learning are fast and efficient, they help my team prepare large datasets, optimize SQL queries, and build predictive models for more advanced analytical systems.

What do you dislike most about this product?

Some AI services and tools, like AI Studio, are available outside of Google Cloud. It would be more practical to have them accessible through a single platform.

What recommendations would you give to someone considering this product?

The better you understand Google Cloud’s service categories and pricing models, the easier it becomes to navigate the platform and build your workflow with confidence.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Sibu S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Better than Azure Cloud

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out in the cloud computing landscape through its cutting-edge data analytics, AI, and machine learning capabilities, backed by Google’s deep expertise in these domains. Tools like BigQuery, Vertex AI, and TensorFlow make it a top choice for organisations looking to leverage advanced analytics and AI-driven solutions. Another major differentiator is Google’s global infrastructure, which is known for its performance, security, and sustainability. Google Cloud runs on the same infrastructure that powers Google Search and YouTube, offering low-latency and high-reliability performance.

What is your favorite aspect of this product?

Its open-source and multi-cloud support is also industry-leading. With Anthos and Kubernetes (originally developed by Google), businesses can manage hybrid and multi-cloud environments with greater flexibility and efficiency. Google Cloud also champions sustainability, pledging to run on 24/7 carbon-free energy by 2030—an attractive value for environmentally conscious organisations.

What do you dislike most about this product?

One common dislike about Google Cloud is its complex pricing structure, which can be confusing and less predictable compared to competitors. Users also report a steeper learning curve, particularly for those not already familiar with Google’s ecosystem. Additionally, while powerful, support options can feel limited or slow, especially for smaller businesses without premium support plans. Some customers also note that certain services lack the maturity or breadth of features found in AWS or Azure, particularly in enterprise-level management tools. Finally, frequent UI changes in the console can disrupt workflows and create additional training

What recommendations would you give to someone considering this product?

If you’re considering Google Cloud, here are key recommendations to make the most of the platform: Start with a clear use case: Define what you want to achieve—whether it’s hosting applications, managing big data, or implementing AI/ML—so you can choose the right services without unnecessary complexity. Take advantage of free tiers and credits: Google Cloud offers generous trial credits and always-free services—use these to experiment before committing fully. Invest in training early: Google Cloud has a steep learning curve. Enrol in official courses or certifications on Coursera or Google Cloud Skills Boost to ramp up quickly.

Pros

Trustworthy
Unique Features
Fair
Altruistic

Cons

Less Effective Service
Less Generous
Less Friendly Negotiation

Alex k.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

File data management and backup

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

It is a user-friendly interface and a good cloud-based storage software that keeps my files and feel safe

What recommendations would you give to someone considering this product?

It has a good data encryption system and its is flexible in file data management and transfer

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Google Cloud Ratings

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Application Release Automation Continuously manage the release and maintenance of applications.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Cloud Migration Migration of applications and workloads to cloud.

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Ramy S.

High performance cloud service.

Likeliness to Recommend

Pros

Sibu S.

Better than Azure Cloud

Likeliness to Recommend

Pros

Cons

Alex k.

File data management and backup

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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Feature Ratings

Configuration Validation

Cloud Integration

Cloud Analytics and Reporting

Application Release Automation

Self Service Cloud Services

Cloud Migration

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement