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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

101 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Respectful

Feature Ratings

Average 83

Configuration Validation

Cloud Integration

Cloud Analytics and Reporting

Application Release Automation

Self Service Cloud Services

Cloud Migration

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 82

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Infrastructure as a Service

Score 9.0

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Ankit S.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

Scalable and Innovative Cloud Platform Solution

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud differentiates itself with its cutting-edge AI and machine learning capabilities, highly scalable infrastructure, and robust data analytics tools. These features make it a preferred choice for businesses aiming for innovation and data-driven decision-making.

What is your favorite aspect of this product?

My favorite aspect is the seamless integration with other Google services and its intuitive design, which makes it easy to implement advanced solutions, such as data analysis and AI-powered applications.

What do you dislike most about this product?

The pricing structure can feel overwhelming at times, particularly for organizations that are new to cloud services or those with limited budgets. Transparency and simplicity in pricing would be a welcome improvement.

What recommendations would you give to someone considering this product?

If you’re considering Google Cloud, invest time in exploring the platform’s extensive tools during the trial period. Make sure your team is trained to fully utilize its capabilities and evaluate the pricing model to ensure it aligns with your budget and goals. This will help you maximize the platform's potential while staying cost-effective.

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Nipun K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Best software for cloud management.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

It has best user experience with good UI and it is user-friendly.

What is your favorite aspect of this product?

It has good scaling features and storage capacity comparisons to others.

What do you dislike most about this product?

Nothing, everything is fine and good.

What recommendations would you give to someone considering this product?

Kindly take training before using google cloud.

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Jeremiah A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Powerful Cloud, Best with Google Ecosystem

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

What sets Google Cloud apart is how deeply it connects with the Google tools we already use—like Gmail, Docs, and Drive. It feels like everything is built to work together smoothly, and it’s especially great for developers who want powerful tools without getting lost in complexity.

What is your favorite aspect of this product?

What I love most about Google Cloud is how effortlessly it scales with your needs. Whether you’re running a small project or something huge, it adjusts without making you jump through hoops—and the integration with other Google services just makes life easier.

What do you dislike most about this product?

What I dislike most about Google Cloud is that the pricing can be a bit confusing. You might spend more time than expected figuring out what each service costs, and if you’re not careful, the charges can add up quickly—especially for beginners.

What recommendations would you give to someone considering this product?

If you’re considering Google Cloud, I’d say take time to understand the pricing and explore the free tier first. It’s powerful and reliable, especially if you already use other Google tools—but getting the most out of it means learning how it all fits together. Once you do, it’s a game changer.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Google Cloud Ratings

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Application Release Automation Continuously manage the release and maintenance of applications.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Cloud Migration Migration of applications and workloads to cloud.

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Ankit S.

Scalable and Innovative Cloud Platform Solution

Likeliness to Recommend

Pros

Nipun K.

Best software for cloud management.

Likeliness to Recommend

Pros

Jeremiah A.

Powerful Cloud, Best with Google Ecosystem

Likeliness to Recommend

Pros

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Feature Ratings

Configuration Validation

Cloud Integration

Cloud Analytics and Reporting

Application Release Automation

Self Service Cloud Services

Cloud Migration

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement