Google Cloud Logo
Google Cloud Logo
Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.5 /10
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Fair

Feature Ratings

Average 86

Cloud Migration

88

Configuration Validation

88

Cloud Integration

88

Cloud Analytics and Reporting

87

Application Release Automation

87

Self Service Cloud Services

86

Orchestration and Workflow Management

85

Capacity Management

84

Performance Monitoring Management

83

Automatic Resource Scaling Elasticity

83

Cloud SLA Management Governance

81

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

88

Ease of Customization

87

Ease of IT Administration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

84

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Google Cloud Reviews

Victoria O.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Google Cloud Gave Us the Flexibility to Scale

Likeliness to Recommend

7 /10

What differentiates Google Cloud from other similar products?

What stood out to me early on was how flexible Google Cloud is when you’re growing fast. We started small, but as our user base expanded, it was easy to scale our servers and storage without major downtime or crazy migration plans. Everything is modular — you basically build only what you need and expand when you’re ready.

What is your favorite aspect of this product?

The best thing for us has been the reliability. Uptime has been rock solid, and performance is consistent even when traffic spikes unexpectedly. It’s reassuring when you wake up to a notification about a traffic surge — and your app is still humming along without issues. Also, the integration with other Google services we use made life simpler.

What do you dislike most about this product?

Billing can be a headache. At first, it was hard to predict costs because the pricing model depends so much on usage. You have to really understand what services you’re spinning up — otherwise, you’ll get surprised by higher bills. We had to set up billing alerts and monitoring early on to stay on top of it.

What recommendations would you give to someone considering this product?

If you're planning to use Google Cloud, spend some time learning the basics — how instances, storage, and networking are priced. Set up cost tracking from day one. It's extremely powerful, but you need to stay organized or it can get overwhelming fast. Otherwise, it’s been a solid foundation for everything we’ve built.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Caring
  • Saves Time

Cons

  • Less Effective Service
  • Under Delivered

Vittorio B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Cloud-based software

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud is a cloud-based storage that keeps my documents for longtime and safe

What is your favorite aspect of this product?

It's data encryption is so high that the owners can't access my data and passwords

What recommendations would you give to someone considering this product?

It is easly accessible and flexible to use and learn

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

SHARVANI P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Robust cloud platform with great flexibility

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out for its strong data analytics and AI/ML capabilities. Tools like BigQuery and Vertex AI are powerful and easy to use, even for large-scale projects. The platform also offers smooth integration with other Google services, which makes it really convenient. Its clean interface and strong performance for compute-heavy tasks make it a solid choice compared to other providers.

What is your favorite aspect of this product?

My favorite aspect is how powerful and fast BigQuery is for handling large datasets. Running complex queries takes just seconds, which really boosts productivity. I also appreciate how well the entire platform integrates with other Google tools like Drive, Sheets, and Workspace, making it easy to move data and collaborate without needing extra steps. The overall reliability, scalability, and performance make it a great choice for both small and enterprise-level projects. It feels like everything is built to grow with you, which is a big plus.

What do you dislike most about this product?

What I dislike most is the pricing structure—it can be a bit confusing, especially for those new to cloud platforms. Without proper monitoring, costs can add up quickly, particularly with services like BigQuery or data storage. The learning curve is also steep for beginners, and some documentation feels too technical or scattered. A more intuitive cost management system and simplified onboarding experience would make it much more user-friendly.

What recommendations would you give to someone considering this product?

If you're considering Google Cloud, take time to understand the pricing model and set up budgets or alerts to avoid unexpected costs. Start with the free tier and gradually explore services like BigQuery and Cloud Functions—they’re powerful once you get the hang of them. Also, make use of the documentation and training resources available, because there’s a bit of a learning curve. It’s a solid platform, especially if you’re already using other Google services, so integration will feel smooth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Cloud Comparisons