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Google Cloud Logo
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Google Cloud

Composite Score
9.0 /10
CX Score
9.5 /10
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Fair

Feature Ratings

Average 86

Cloud Migration

88

Configuration Validation

88

Cloud Integration

88

Cloud Analytics and Reporting

87

Application Release Automation

87

Self Service Cloud Services

86

Orchestration and Workflow Management

85

Capacity Management

84

Performance Monitoring Management

83

Automatic Resource Scaling Elasticity

83

Cloud SLA Management Governance

81

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

88

Ease of Customization

87

Ease of IT Administration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

84

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Google Cloud Reviews

Ssewannonda K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Best Cloud Platform For Developers

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Pre trained models and custom training are easy to access

What is your favorite aspect of this product?

My Favorite aspect is, it is able to integrate with BigQuery ML

What do you dislike most about this product?

Community forums are improving but still less active

What recommendations would you give to someone considering this product?

This is best for developers who need flexibility and power

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramy S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

High performance cloud service.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud offers fast and reliable infrastructure with built-in scalability. It allows for a seamless development and deployment environment, the platform provides the latest Google AI models and supports many third-party tools to meet different workflow requirements.

What is your favorite aspect of this product?

Google Cloud’s analytics and AI tools like BigQuery Studio and built-in machine learning are fast and efficient, they help my team prepare large datasets, optimize SQL queries, and build predictive models for more advanced analytical systems.

What do you dislike most about this product?

Some AI services and tools, like AI Studio, are available outside of Google Cloud. It would be more practical to have them accessible through a single platform.

What recommendations would you give to someone considering this product?

The better you understand Google Cloud’s service categories and pricing models, the easier it becomes to navigate the platform and build your workflow with confidence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Sibu S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Better than Azure Cloud

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out in the cloud computing landscape through its cutting-edge data analytics, AI, and machine learning capabilities, backed by Google’s deep expertise in these domains. Tools like BigQuery, Vertex AI, and TensorFlow make it a top choice for organisations looking to leverage advanced analytics and AI-driven solutions. Another major differentiator is Google’s global infrastructure, which is known for its performance, security, and sustainability. Google Cloud runs on the same infrastructure that powers Google Search and YouTube, offering low-latency and high-reliability performance.

What is your favorite aspect of this product?

Its open-source and multi-cloud support is also industry-leading. With Anthos and Kubernetes (originally developed by Google), businesses can manage hybrid and multi-cloud environments with greater flexibility and efficiency. Google Cloud also champions sustainability, pledging to run on 24/7 carbon-free energy by 2030—an attractive value for environmentally conscious organisations.

What do you dislike most about this product?

One common dislike about Google Cloud is its complex pricing structure, which can be confusing and less predictable compared to competitors. Users also report a steeper learning curve, particularly for those not already familiar with Google’s ecosystem. Additionally, while powerful, support options can feel limited or slow, especially for smaller businesses without premium support plans. Some customers also note that certain services lack the maturity or breadth of features found in AWS or Azure, particularly in enterprise-level management tools. Finally, frequent UI changes in the console can disrupt workflows and create additional training

What recommendations would you give to someone considering this product?

If you’re considering Google Cloud, here are key recommendations to make the most of the platform: Start with a clear use case: Define what you want to achieve—whether it’s hosting applications, managing big data, or implementing AI/ML—so you can choose the right services without unnecessary complexity. Take advantage of free tiers and credits: Google Cloud offers generous trial credits and always-free services—use these to experiment before committing fully. Invest in training early: Google Cloud has a steep learning curve. Enrol in official courses or certifications on Coursera or Google Cloud Skills Boost to ramp up quickly.

Pros

  • Trustworthy
  • Unique Features
  • Fair
  • Altruistic

Cons

  • Less Effective Service
  • Less Generous
  • Less Friendly Negotiation

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