Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.5 /10

56 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Fair

Feature Ratings

Average 86

Cloud Migration

Configuration Validation

Cloud Integration

Application Release Automation

Cloud Analytics and Reporting

Self Service Cloud Services

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 86

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Cloud Infrastructure as a Service

Score 9.0

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Alex k.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

File data management and backup

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

It is a user-friendly interface and a good cloud-based storage software that keeps my files and feel safe

What recommendations would you give to someone considering this product?

It has a good data encryption system and its is flexible in file data management and transfer

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Samson O.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Google Cloud: Powerful tool, with learning curve

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Strong Google Ecosystem Integration

What is your favorite aspect of this product?

It's great for companies already relying on other Google products. Seamless integration all through

What do you dislike most about this product?

Some of the related tools can be difficult to learn. For example BigQuery

What recommendations would you give to someone considering this product?

Yes, like I mentioned, it's great for companies already relying on other Google products.

Pros

Inspires Innovation
Over Delivered
Helps Innovate
Continually Improving Product

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Migration Migration of applications and workloads to cloud.

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Application Release Automation Continuously manage the release and maintenance of applications.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Alex k.

File data management and backup

Likeliness to Recommend

Pros

Samson O.

Google Cloud: Powerful tool, with learning curve

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Migration

Configuration Validation

Cloud Integration

Application Release Automation

Cloud Analytics and Reporting

Self Service Cloud Services

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support