Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

657 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Security Protects
Helps Innovate
Reliable

Feature Ratings

Average 84

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 9.0

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Nabil L.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Great user interface and ease of use. The variety of managed services.

What is your favorite aspect of this product?

The ease of use and variety of services.

What do you dislike most about this product?

Customer service that is sometimes very very slow.

What recommendations would you give to someone considering this product?

Follow the learning paths on cloudskillboost to have a good understanding of GCP and the the services.

Pros

Reliable
Enables Productivity
Efficient Service
Respectful

Issac P.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Well integrated product for all cloud requirements

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

The security on offer keeps it one step above the competitors

What is your favorite aspect of this product?

The modular plan of the product is the best part where you need not overpay for unwanted features Easily plans can be expanded in case existing plan has a short fall

What do you dislike most about this product?

The cost is on the expensive side

What recommendations would you give to someone considering this product?

The cost is on the higher side but the features on offer ensures that the price is justified

Pros

Inspires Innovation
Caring
Saves Time
Respectful

Cons

Vendor's Interest First

Deepak Kumar N.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

It's such a nice product & I recommend it!

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

I like it's user friendly clean interface that easily integration of apps that makes it different from other similar products.

What is your favorite aspect of this product?

It's highly robust infrastructure makes it available always. Data access and administrative request are auditable and logs are available to the stakeholders due to which it becomes easy to monitor the system.

What do you dislike most about this product?

I think we have almost everything very well in it. Google Cloud currently supports a few languages. It would be better if applications built on any language could run on it.

What recommendations would you give to someone considering this product?

For better performance & cost reduction, Google Cloud should be used.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Nabil L.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Issac P.

Well integrated product for all cloud requirements

Likeliness to Recommend

Pros

Cons

Deepak Kumar N.

It's such a nice product & I recommend it!

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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Feature Ratings

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support