Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

657 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Security Protects
Helps Innovate
Reliable

Feature Ratings

Average 84

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 9.0

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Google Cloud Reviews

Anurag S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Google Cloud in Action: Shaping the Future

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud helps you connect your existing computer systems with the cloud smoothly. With tools like Anthos, you can manage your programs whether they're running on your own computers, in the cloud, or across different cloud services.

What is your favorite aspect of this product?

Google Cloud really likes to work with open source software. They support popular projects like Kubernetes, TensorFlow, and Apache Beam. This helps people share ideas and work together on making cool stuff, which means users get to use a lot of different tools and technologies.

What do you dislike most about this product?

I've noticed that sometimes, the instructions and guides provided by Google Cloud can be a bit confusing or seem incomplete. It can make it challenging to figure out certain things, especially if you're new to using their services. Additionally, I've found that the support options available may not always be sufficient, especially when dealing with complex issues or when you need a quick solution to a problem.

What recommendations would you give to someone considering this product?

Make sure to keep up with the latest changes and improvements in Google Cloud. You can stay informed by checking official announcements, reading blogs, watching webinars, and participating in community forums. This way, you'll be able to take advantage of new features and enhancements as soon as they become available.

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Iyer A.

Role: Sales Marketing
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

The most secure cloud storage - Google

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Enterprise size of vendor, and speed of services.

What is your favorite aspect of this product?

Seamless transition of files, never down, very fast, and familiar with all clients.

What do you dislike most about this product?

Very slow to remove files / take them down en masse.

What recommendations would you give to someone considering this product?

If you need a cloud service, there isn't really a reason to choose a more private or expensive one unless you have copious amounts of sensitive data.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

James F.

Role: Public Sector
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use, better software out there.

Likeliness to Recommend

6 /10

What differentiates Google Cloud from other similar products?

I think google cloud is a good way storing information, however I believe there is better software out there which are more efficient.

What is your favorite aspect of this product?

I like that you can put a variety of information on the cloud is a benefit.

What do you dislike most about this product?

I think google cloud is a good way storing information, however I believe there is better software out there which are more efficient.

What recommendations would you give to someone considering this product?

If you are going to use it, make sure you you start by only inputting little bits on and then gradually input bigger pieces of information.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Anurag S.

Google Cloud in Action: Shaping the Future

Likeliness to Recommend

Pros

Iyer A.

The most secure cloud storage - Google

Likeliness to Recommend

Pros

James F.

Easy to use, better software out there.

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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DigitalOcean

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Alibaba Cloud

Feature Ratings

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support