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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

687 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

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Google Cloud Reviews

Ramy S.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

High performance cloud service.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud offers fast and reliable infrastructure with built-in scalability. It allows for a seamless development and deployment environment, the platform provides the latest Google AI models and supports many third-party tools to meet different workflow requirements.

What is your favorite aspect of this product?

Google Cloud’s analytics and AI tools like BigQuery Studio and built-in machine learning are fast and efficient, they help my team prepare large datasets, optimize SQL queries, and build predictive models for more advanced analytical systems.

What do you dislike most about this product?

Some AI services and tools, like AI Studio, are available outside of Google Cloud. It would be more practical to have them accessible through a single platform.

What recommendations would you give to someone considering this product?

The better you understand Google Cloud’s service categories and pricing models, the easier it becomes to navigate the platform and build your workflow with confidence.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Alex k.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

File data management and backup

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

It is a user-friendly interface and a good cloud-based storage software that keeps my files and feel safe

What recommendations would you give to someone considering this product?

It has a good data encryption system and its is flexible in file data management and transfer

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Perfect T.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

High Performance in the cloud

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google cloud is special because it has powerful tools for handling Big data using smart AI-Based technology. It has built-in tools like BigQuery, Vertex AI, and AutoML helps businesses analyze large amount of data quickly and smartly. That makes Google cloud great for companies that want to use data for make smart decisions and data based decisions.

What is your favorite aspect of this product?

I like most about Google Cloud as it focus on being environment friendly. I really like how reliable and fast Google Cloud is. It runs on the same network that powers Google Search and YouTube, So everything works efficient no matter where I am. It is good for those businesses who wants their Application and website to run smoothly around the world.

What do you dislike most about this product?

I find pricing a little frustrating for us but tools is power full so we can manage the price and everyone who wants good and secure service they can also manage the price part as well.

What recommendations would you give to someone considering this product?

Google cloud gives us the free credits and some services which we can use for free so do not forget to use them and take advantage from that. They also have free online training that is really helpful so if you are new to cloud stuff. it can save you lot of time and money.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Ramy S.

High performance cloud service.

Likeliness to Recommend

Pros

Alex k.

File data management and backup

Likeliness to Recommend

Pros

Perfect T.

High Performance in the cloud

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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DigitalOcean

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Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support