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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

687 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

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Google Cloud Reviews

Uday A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Upcoming Cloud

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Data analytics: GCP offers big data analytics tools like BigQuery and Looker. Machine learning: GCP offers AI-powered code, generative AI applications, and conversational AI products. Networking: GCP has a global fiber network that provides low-latency connections and fast data transfer. Open-source support: GCP has strong relationships with the open-source community.

What is your favorite aspect of this product?

Multi-cloud deployments: GCP supports hybrid and multi-cloud deployments. Pricing: GCP offers competitive pricing and flexible contracts. Containerization support: GCP has contributed to container technologies like Kubernetes and Istio. Integration with Workspace: GCP integrates with Gmail for Business, Spreadsheets, Forms, and Google Docs. Virtual desktop offering: GCP offers a robust virtual desktop offering.

What do you dislike most about this product?

a less intuitive user interface, a smaller market share leading to less widespread adoption, a steeper learning curve for certain services, potential complexity in cost management, and a perceived lack of mature enterprise-grade features in certain areas; although Google Cloud excels in specific areas like big data analytics with BigQuery and container orchestration with Kubernetes. Key points of dislike about Google Cloud: User Interface and Experience: Many users find the Google Cloud console less user-friendly and visually appealing compared to AWS or Azure, making navigation and managing resources more challenging.

What recommendations would you give to someone considering this product?

Market Share and Adoption: As a later entrant to the cloud market, Google Cloud has a smaller market share than AWS and Azure, which can lead to less community support, fewer third-party integrations, and potentially less robust global infrastructure. Learning Curve: While Google Cloud offers powerful features, some services can have a steeper learning curve due to unique terminology and architecture, especially for users already familiar with other platforms.

Pros

Helps Innovate
Continually Improving Product
Effective Service
Client Friendly Policies

Cons

Less Performance Enhancing
Commodity Features
Less Inspiring

khalendar s.

Role: Operations
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

“Safest, Cheapest and Secured product”

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

The most important tool for cloud storage. There is no better, cheaper and secured cloud storage in the market than Google.

What is your favorite aspect of this product?

Google Cloud gives 300$ worth of cloud storage for free initially and later takes money for the amount of data storage is used.

What do you dislike most about this product?

It is the best product in the market. I like it all.

What recommendations would you give to someone considering this product?

Yes, every body who needs this service please use it.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

AMBA M.

Role: Finance
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic product, easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

It's best in class data and machine learning capabilities.

What is your favorite aspect of this product?

High network performance reducing latency and unprecedented downtimes.

What do you dislike most about this product?

It has a less intuitive user interface

What recommendations would you give to someone considering this product?

Not recommended for businesses out Googles major regions.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Efficient Service

Google Cloud

What is Google Cloud?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Uday A.

Upcoming Cloud

Likeliness to Recommend

Pros

Cons

khalendar s.

“Safest, Cheapest and Secured product”

Likeliness to Recommend

Pros

AMBA M.

Fantastic product, easy to use.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support