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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

689 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

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Google Cloud Reviews

Mayuresh T.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Unlocking Google Cloud - Exploring Its Potential

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud offers a user-friendly environment for developers. It provides helpful tools like Cloud SDK, Cloud Shell, and Cloud Build, which make it easier to develop, test, and deploy applications. Additionally, Google Cloud provides ample documentation, tutorials, and resources to assist developers at every step of their journey.

What is your favorite aspect of this product?

Google Cloud is open to working with different technologies and supports popular frameworks like Kubernetes. This means that businesses can easily integrate their existing tools and technologies with Google Cloud, giving them more flexibility and options.

What do you dislike most about this product?

Google Cloud has fewer locations where its services are available compared to its competitors. These locations, called availability zones, are important for ensuring high availability and disaster recovery. Businesses with specific geographic needs may find it challenging to establish robust high availability and disaster recovery strategies using Google Cloud due to this limitation.

What recommendations would you give to someone considering this product?

My recommendation is take advantage of their free trial options or try conducting a smaller test project (proof-of-concept). This allows you to explore and evaluate how well Google Cloud suits your specific needs. You can test its performance, features, and see if it aligns with your requirements before committing to a full-scale deployment.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Meutia R.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Expensive price,but best perfoma

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

fast performance and complete service

What is your favorite aspect of this product?

Has a Data Center in Indonesia

What do you dislike most about this product?

The best payment while only by credit card

What recommendations would you give to someone considering this product?

Full service

Pros

Client Friendly Policies
Helps Innovate
Continually Improving Product
Reliable

John H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Best Cloud for Data-Related Workflows

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

In terms of data-related work, and especially for smaller teams, GCP is much easier to work with than its competitors. GCP provides everything needed for my role within itself, though it is flexible enough to allow us to integrate other platforms.

What is your favorite aspect of this product?

In particular, Cloud Functions are much easier to deploy and orchestrate than, say, Lambda functions. BigQuery is a joy to work with and its cost is very transparent. GCP documentation is also plentiful and (more or less) easy to follow. Costs can get away from you, but in my experience GCP allows you to do a ton of valuable work at very little expense.

What do you dislike most about this product?

GCP's support is rather unresponsive at times. I am also disconcerted by Google's sharp willingness to deprecate products.

What recommendations would you give to someone considering this product?

Despite its relatively slight market share, GCP is worth your time and consideration if your workflows are data-heavy. It is a much nicer platform than its competitors for these kinds of use cases.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Respectful

Cons

Less Effective Service
Less Caring
Wastes Time

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Mayuresh T.

Unlocking Google Cloud - Exploring Its Potential

Likeliness to Recommend

Pros

Meutia R.

Expensive price,but best perfoma

Likeliness to Recommend

Pros

John H.

Best Cloud for Data-Related Workflows

Likeliness to Recommend

Pros

Cons

Most Popular Google Cloud Comparisons

Amazon EC2

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support