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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

687 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

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Cloud Management

Score 8.9

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Google Cloud Reviews

Rahul S.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Emerging Public Cloud Provider Leader

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google offers a competetive pricing model and world class products and offerings that are often used to power its own planet scale offerings

What is your favorite aspect of this product?

Google Cloud offerings are easy to use, reliable, cost efficient and secure by default

What do you dislike most about this product?

Sometimes, Google may discontinue old services or kill off services, things change rapidly and frequently which needs a lot of upkeep

What recommendations would you give to someone considering this product?

If you are considering Google Cloud amongst other public cloud offering, GCP is the way to go for any new adoptions. Compared to other cloud offerings, GCP is price effective and is a lot more reliable. AWS and Azure dominate mainly because of existing enterprise users

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Harshal S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

The best-growing cloud service provider.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Ive been using google cloud for a year and ive used other cloud providers and I think google provides many things which others dont provide such as: 1: Very competitive cost for the resources. 2: Google is best at its AI and ML. 3: Google cloud has very user-friendly Interface. 3: Google cloud security is very high level.

What is your favorite aspect of this product?

1:When It comes to cloud then considering a good service provider with least price for resources and google is number one in it. 2:Google cloud has lots of services such Migrate to VM and Database migration service and many more help users to import their data or resources to google cloud very easily. 3:My favourite service is GKE , as its a managed service it helps me alot.

What do you dislike most about this product?

1: They don't have the rich documentation for their own services 2: They don't provide training sessions as AWS does to their partners. 3: They have less number of services as Compared to AWS.

What recommendations would you give to someone considering this product?

Its the best Cloud service provider for all your engineering and software deployments.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shivam S.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Google cloud

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud supports best security then other cloud in the vendor, it also provides best storage service for the users and also help us to migrate the application in gcp

What is your favorite aspect of this product?

It provides best API management service and Apigee management service. It manages everything for the resource services which can be useful in the market, it provides all the service support

What do you dislike most about this product?

It need to improve the overall service benefits, it also helps us to track the system. Anthos can be improved and useful to manage as a template

What recommendations would you give to someone considering this product?

They need to have more sales team to deal with the gcp migration cases and also need to help with more security for the banks

Pros

Continually Improving Product
Efficient Service
Saves Time
Client Friendly Policies

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Rahul S.

Emerging Public Cloud Provider Leader

Likeliness to Recommend

Pros

Harshal S.

The best-growing cloud service provider.

Likeliness to Recommend

Pros

Shivam S.

Google cloud

Likeliness to Recommend

Pros

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Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support