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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

686 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Regulatory Compliance

Analytics and Reporting

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

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Google Cloud Reviews

Xavier V.

Role: C-Level
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

The Future Of Cloud Hosting Solutions

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

The Google Cloud Console is not just the average hosting provider. I was very impressed to discover the VPC Network, where I could reserve an external IP address, bring in my own IP and customize the firewall settings. The Deployment Manager does great when it comes to deploying a cloud instance and best of all, the marketplace, which contains most of the powerful applications, like Plesk, which we loved immediately.

What is your favorite aspect of this product?

One of my favorite aspect is the Compute Engine menu, which allows to view your VM instance, edit it's specifications and have access to your SSH keys. The ability to choose your zone and premium network tier makes Google Cloud a state-of-the-art solutions when it comes to cloud computing.

What do you dislike most about this product?

Pricing: It is 2 to 3 times as expensive when compared to traditional hosting providers. Technical customer support require some specific paid plans.

What recommendations would you give to someone considering this product?

For me, Google Cloud Platform is the cutting edge when it comes to deploying a powerful and secured cloud infrastructure. The uptime is great and the marketplace integrates with the most powerful tools. I recommend over all hosting providers for all of these reasons.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gokul K.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

GCP is an all-rounder

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud Platform's dashboard is the most user-friendly and intuitive among various cloud providers and also GCP provides a lot of training support and resources

What is your favorite aspect of this product?

The ease of access and usage of GCP is definitely a plus point. Cloud Shell is a great feature that allows to easily access resources within the browser platform, in one place. The sheer amount of resources for training is large, backed by a great community support

What do you dislike most about this product?

Most of the features cost or need subscription, and there's only 3 months of free-trial. Lacks features compared to provider like AWS.

What recommendations would you give to someone considering this product?

Consider your budget and features that you would require and check whether Google Cloud Platform provides service for the feature.

Pros

Helps Innovate
Reliable
Security Protects
Continually Improving Product

Jonathan H.

Role: Information Technology
Industry: Entertainment
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2022

Pleasing control panel interface. Reliable

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

What differentiates Google Cloud Platform from other similar products for me is the Cloud Console command shell. I have not seen this feature available on any other cloud platform provider to date.

What is your favorite aspect of this product?

My favourite aspect of Google Cloud Platform is the Cloud Console command shell. This gives me access to a small usable Linux instance which I can use for command line control of various Google Cloud services. This has two main benefits for me: I don't have to spin up a virtual machine simply for control, and I can access this shell on any computer so I always have access when out on the road.

What do you dislike most about this product?

What I dislike most about Google Cloud Platform is the pricing. Like most cloud platform providers, it is expensive and open-ended, equivalent to writing a blank cheque able to bankrupt the company at any point.

What recommendations would you give to someone considering this product?

Google Cloud Platform offer a 90-day free trial at time of writing including $300 credit. I would recommend to anyone considering Google Cloud Platform to take advantage of this and give it a whirl to see if it is a good architectural fit.

Pros

Helps Innovate
Includes Product Enhancements
Reliable
Enables Productivity

Cons

Leverages Incumbent Status

Google Cloud

What is Google Cloud?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Xavier V.

The Future Of Cloud Hosting Solutions

Likeliness to Recommend

Pros

Gokul K.

GCP is an all-rounder

Likeliness to Recommend

Pros

Jonathan H.

Pleasing control panel interface. Reliable

Likeliness to Recommend

Pros

Cons

Most Popular Google Cloud Comparisons

Amazon EC2

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DigitalOcean

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Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Regulatory Compliance

Analytics and Reporting

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support