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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

686 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Regulatory Compliance

Analytics and Reporting

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Iyer A.

Role: Sales Marketing
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

The most secure cloud storage - Google

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Enterprise size of vendor, and speed of services.

What is your favorite aspect of this product?

Seamless transition of files, never down, very fast, and familiar with all clients.

What do you dislike most about this product?

Very slow to remove files / take them down en masse.

What recommendations would you give to someone considering this product?

If you need a cloud service, there isn't really a reason to choose a more private or expensive one unless you have copious amounts of sensitive data.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

James F.

Role: Public Sector
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use, better software out there.

Likeliness to Recommend

6 /10

What differentiates Google Cloud from other similar products?

I think google cloud is a good way storing information, however I believe there is better software out there which are more efficient.

What is your favorite aspect of this product?

I like that you can put a variety of information on the cloud is a benefit.

What do you dislike most about this product?

I think google cloud is a good way storing information, however I believe there is better software out there which are more efficient.

What recommendations would you give to someone considering this product?

If you are going to use it, make sure you you start by only inputting little bits on and then gradually input bigger pieces of information.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anushka V.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Innovative and flexible : Google Cloud

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google cloud has unique feature which makes workload easy and saves time and efforts. I like most of the things about Google Cloud Translation API is that it provides high-quality translations, handle large volumes of text, and it offers a user-friendly interface and comprehensive documentation.

What is your favorite aspect of this product?

Google has historically provided the largest infrastructure for data and analytics. I do my best to always utilize a Google product when possible for my business. I am not biased because it is Google, I am biased because it always works .Their servers and security are top of the line for storing my big data. Being able to pay as I go and being able to cancel any time without any fees is extremely important to my business because it is a small business.

What do you dislike most about this product?

I found most of the things very useful while working with Google Cloud Translation API, but while the API supports a wide range of languages, there may still be limitations or gaps in language coverage for specific use cases or less commonly spoken languages. Otherwise everything is great in my perspective.

What recommendations would you give to someone considering this product?

Google Cloud software takes automatic backups and point in time recovery, which is the best part of this .

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Iyer A.

The most secure cloud storage - Google

Likeliness to Recommend

Pros

James F.

Easy to use, better software out there.

Likeliness to Recommend

Pros

Anushka V.

Innovative and flexible : Google Cloud

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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DigitalOcean

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Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Regulatory Compliance

Analytics and Reporting

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support