Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

686 Reviews Write a Review

Claim Software

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Regulatory Compliance

Analytics and Reporting

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

John S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

This is good and techy product!

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud offers a comprehensive suite of cloud computing services that compares favorably to other similar offerings in terms of its powerful machine learning capabilities and AI. it offers scalability, flexibility, strong security features, and seamless integration with Google Workspace.

What is your favorite aspect of this product?

My favorite thing about Google Cloud is its machine learning and AI capabilities, which are both scalable and flexible, powerful features that can help organizations become more efficient and productive.

What do you dislike most about this product?

For businesses Google Cloud is reliable and feature rich cloud platform, if you find out where it falls short is that Google Cloud is relatively expensive and some businesses will hesitate due to the cost of the product.

What recommendations would you give to someone considering this product?

Google Cloud offers a comprehensive suite of cloud computing services that can help organizations build and deploy machine learning and AI applications to improve efficiency and productivity. It is recommended for organizations seeking a reliable and feature-rich cloud platform to handle applications and data.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Chad R.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

The Marketing Cloudburst: Google at Work.

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud has become the cornerstone of how we keep everything running smoothly. It stands out because of its simplicity in setup and integration with tools our team already loves—Google Workspace being the most obvious one. The seamless ecosystem makes it feel like less of a switch and more of an upgrade to what we already know

What is your favorite aspect of this product?

The standout feature for me is BigQuery. Running complex analytics on campaign performance used to take hours with our previous setup. Now, we can run those same queries in minutes. The insights we get are not just fast—they’re actionable. Another favorite is the strong AI and machine learning integrations, which we’ve tapped into for analyzing audience behavior data at scale.

What do you dislike most about this product?

While the services themselves are excellent, the billing structure can sometimes be hard to decipher.

What recommendations would you give to someone considering this product?

The benefits to our agency have been massive. We’ve been able to reduce downtime, scale resources dynamically during campaign peaks, and even cut costs by optimizing our usage over time. The collaboration features—especially through Google Workspace—keep creative and technical teams aligned, which is critical for campaign success.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dr. Aashu k.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Google Cloud: Simplifying Cloud Computing

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

It provides state-of-the-art data analytical capabilities and It is a major contributor to Kubernetes, for managing containerized applications.

What is your favorite aspect of this product?

A Fully Managed, serverless data warehouse that excels at handling large datasets and easily implements data processing.

What do you dislike most about this product?

Sometimes Hidden costs or Unexpected charges arise.

What recommendations would you give to someone considering this product?

Check pricing plan according to your storage requirement and as your needs grow you can easily scale your infrastructure and applications.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Saves Time

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

John S.

This is good and techy product!

Likeliness to Recommend

Pros

Chad R.

The Marketing Cloudburst: Google at Work.

Likeliness to Recommend

Pros

Dr. Aashu k.

Google Cloud: Simplifying Cloud Computing

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

Amazon EC2

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Regulatory Compliance

Analytics and Reporting

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support