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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

689 Reviews Write a Review

Claim Software

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

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Google Cloud Reviews

Michelle O.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

secure public cloud platform

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud has everything that any business needs to run its platforms, applications, and infrastructure.

What is your favorite aspect of this product?

i like how google cloud is organized and i can access my stored files anywhere

What do you dislike most about this product?

It has limited choice of programming languages.

What recommendations would you give to someone considering this product?

this is the best cloud platforms in the market and has great offerings

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Younss A.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

A Comprehensive Review of Google Cloud Software.

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

In the ever-evolving landscape of cloud computing solutions, Google Cloud Software stands out as a transformative platform that excels in providing businesses with a winning edge. What sets it apart from its competitors is its seamless integration of cutting-edge features, ensuring scalability, reliability, and enhanced performance for a diverse range of applications.

What is your favorite aspect of this product?

As a fervent user of Google Cloud Software, one of my favorite aspects of the platform is its unparalleled scalability. Whether it's hosting a simple website or managing complex data analytics tasks, the software effortlessly adjusts resources to meet the demands of any workload. The intuitive interface and powerful API enable seamless management and automation, saving valuable time and effort.

What do you dislike most about this product?

While Google Cloud Software boasts an array of advantages, one area that could benefit from further improvement is its pricing transparency. As a potential user, understanding and predicting costs for different services might be challenging initially. However, Google's commitment to enhancing customer experience means that they continuously work to address such concerns.

What recommendations would you give to someone considering this product?

For prospective customers considering Google Cloud Software, my advice is to take advantage of the platform's extensive documentation and customer support resources. Delve into the comprehensive tutorials, case studies, and community forums to gain deeper insights into its capabilities and best practices. By doing so, you can optimize your cloud infrastructure to suit your specific business requirements.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Xinyu (Candy) Y.

Role: Industry Specific Role
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Great product to enable the storage capacity

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Better efficiency during the synchronization of shared information; better maturity in terms of technology and flow of information synchronization

What is your favorite aspect of this product?

Fast synchronization and good productivity enabler

What do you dislike most about this product?

Can be pricy to the organization compared to other competitive products

What recommendations would you give to someone considering this product?

Great tool to enable data sharing and synchronization

Pros

Helps Innovate
Reliable
Saves Time
Continually Improving Product

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Michelle O.

secure public cloud platform

Likeliness to Recommend

Pros

Younss A.

A Comprehensive Review of Google Cloud Software.

Likeliness to Recommend

Pros

Xinyu (Candy) Y.

Great product to enable the storage capacity

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support