Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Nitesh K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Featured product with all good will

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

There are multiple features. One of them drag and drop

What is your favorite aspect of this product?

Easy to access.

What do you dislike most about this product?

Being a user of Google drive I don't find anything in this which I dislike

What recommendations would you give to someone considering this product?

Superb for anyone so all must try this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josef K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The Gold Standard

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Docs works. Every time. Using another system, sometimes there is integration issues or loading issues. I've never had an issue with Google Docs.

What is your favorite aspect of this product?

Easy to use and export data.

What do you dislike most about this product?

I wish there was more customization of document sizing specifically in Google Docs.

What recommendations would you give to someone considering this product?

It's the gold standard for a reason.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karthick p.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Good cloud based storage solution to access file

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Seamless integration with google workspace with tools like word, excel, presentation, slides, calendar and Gmail. Real time collaboration with teams for editing or modifying document are possible with live comments, suggestions and live tracking

What is your favorite aspect of this product?

Integration with third party tool like project management, Trello and design platforms like Canva Security and reliability the google drive is secure and robust tool to manage Cost effective and scalability tools

What do you dislike most about this product?

Storage Limits cost is for free user have 15 GB and upgrading more storage is more expensive for extensive data Limited file type support and complexity of permission management offline access limitations and sometime sync issues

What recommendations would you give to someone considering this product?

Understand your storage for your needs and take advantage of real time collaboration Optimize the file management and organization you can use files and folder options to classified the data and file structure

Pros

  • Enables Productivity
  • Unique Features
  • Appreciates Incumbent Status
  • Helps Innovate

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