Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Access Control and Rights Management

85

Mobility Support

85

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Maja J.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use, excellent for collaboration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It's simple to use and very easy to set up. Collaboration within it is excellent!

What is your favorite aspect of this product?

Live-time collaboration feature, easy access to changes history (super-useful when you're trying to backtrack on certain items)

What do you dislike most about this product?

Not that customizable, and looks pretty bland. Designs could be improved quite a bit.

What recommendations would you give to someone considering this product?

We've used it internally and with clients and never had any issues with it. Collaborators find it easy to use, even if they have never done it before. Simple, cheap, and efficient!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aadeeb S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Generous Cloud Storage Service

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google cloud drive offers a reliable & secure object storage and works really well for our enterprise data management. It provides a simple programming interface which enables developers to take advantage of Google's own reliable and fast networking infrastructure to perform data operations in a secure and cost effective manner. The best part of Google Cloud Drive is its "pay as you go" pricing model. The four different storage classes makes it unique and affordable for small and medium business enterprises. Another merit of using Google Cloud is that it supports versioning and allows us to retrieve the deleted versions and objects.

What is your favorite aspect of this product?

Google Cloud Drive supports advanced data tiering in storages and this in turn makes it reliable & cost-efficient. The security and confidentiality of data stored is assured at every level. It is a managed storage service that provides advanced security mechanisms using OAuth. With the Granular IAM Permissions, it offers a stronger security approach for our enterprise data management. The flexible pricing strategy is what makes it a better option of cloud storage for us. Thanks to the four distinct classes, we can monitor and control the cost involved. It is pocket friendly & helps save data storage costs at all times.

What do you dislike most about this product?

The most disappointing thing about Google Cloud Drive is the unused storage. At times when we purchase more than our need we run the risk of overspending. Though I cannot say that I have found anything at Google family that I apparently dislike. But then, I find the Interface to be quite simple which should be improved. A flashy interface with more options on the console would be a much better option. Google Cloud drive gets slower sometimes and they still need improvement in Google slides. We have to keep a check on storage and clear trash data to make space at the drive.

What recommendations would you give to someone considering this product?

Google Cloud Drive is a good way to start off with when trying to store the objects. I would recommend Google Cloud Drive for its high capacity, scalability and strong data consistency. It is a perfect cloud service to store any file, highly integrated with a multitude of programs and easy to use, all at an excellent price. I personally find Google Cloud drive as a durable and highly available object storage service. With its world-wide storing and retrieval of any amount of data and at any time, Google Cloud Drive is always preferred over the rest others existing in the market.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Continually Improving Product

Alfredo Jose V.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

The ideal complement for business tasks

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Basically the approach to the collaborative environment is its business card, it has many functions which have made our organization carry out tasks in a coordinated manner and in less time than it took when the traditional work model was used.

What is your favorite aspect of this product?

As an office tool it is ideal since through it you can create documents, presentations and spreadsheets just as if you were from desktop applications, best of all, we should not worry about updates since they are always at the forefront , Google Drive recognizes many types of extensions, such as text files, multimedia, etc.

What do you dislike most about this product?

The version control does not work as expected, in spreadsheet files with a high volume of information the tool does not show the versions on specific dates, and it remains blocked. In summary, this aspect should be improved.

What recommendations would you give to someone considering this product?

Google Cloud Drive is a powerful platform with a well-earned reputation, ideal for group work and corporate environments since it facilitates productivity by reducing operation times, allows the mobility of each of the users and is flexible to any device with connection to Internet which is ideal in the environment that we move daily.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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