
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
Task Management and Workflow
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Alfredo Jose V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
The ideal complement for business tasks
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Basically the approach to the collaborative environment is its business card, it has many functions which have made our organization carry out tasks in a coordinated manner and in less time than it took when the traditional work model was used.
What is your favorite aspect of this product?
As an office tool it is ideal since through it you can create documents, presentations and spreadsheets just as if you were from desktop applications, best of all, we should not worry about updates since they are always at the forefront , Google Drive recognizes many types of extensions, such as text files, multimedia, etc.
What do you dislike most about this product?
The version control does not work as expected, in spreadsheet files with a high volume of information the tool does not show the versions on specific dates, and it remains blocked. In summary, this aspect should be improved.
What recommendations would you give to someone considering this product?
Google Cloud Drive is a powerful platform with a well-earned reputation, ideal for group work and corporate environments since it facilitates productivity by reducing operation times, allows the mobility of each of the users and is flexible to any device with connection to Internet which is ideal in the environment that we move daily.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
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Ecaterina T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Amazing tool for any work to be stored
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Easy to use and intuitive
What is your favorite aspect of this product?
if you delete a document it still exists in the temporary trash
What do you dislike most about this product?
always have trouble finding the documents, always have to search for them in the bar
What recommendations would you give to someone considering this product?
lots of work can be done on it. can be used for teams or individual purpose
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Manuel I.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2021
an ideal tool for teamwork
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Cloud Drive really offers a clean and seamless integration with all other Google Workspace tools, with this any work is facilitated since it is not necessary to go to third-party applications to achieve specific and professional work, as a collaborative tool is ideal because it encourages teamwork and each of the partners can see the progress and editions in real time.
What is your favorite aspect of this product?
I personally highlight the possibility of playing multimedia files with specific extensions, just the implementation of an extension is enough to solve the problem in moments, all this focused on our daily tasks was a tremendous help because it avoided the installation of additional applications, additionally with the implementation of OCR technology to digitize the documents sent by our customers was really easy.
What do you dislike most about this product?
The unfavorable point that I note and that personally is our Achilles heel is the handling of versions in very large files, especially in Google Sheets spreadsheets, when trying to retrieve an old version the tool simply shows error, in that aspect there is room for improvement.
What recommendations would you give to someone considering this product?
As a business collaboration tool Google Cloud Drive is simply great, it simplifies the daily tasks as employees make their progress in real time and this is reflected in the shared documents, plus it does not limit them to be connected from computers but from any device with Internet connection, in terms of saving time and money is seen in the short term.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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