Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Real-Time Synchronization

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

85

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Task Management and Workflow

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Google Drive Reviews

Jianyou X.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

Easy to use, not at all pricey, it is free

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive, or whatever you want to call it, I will refer to it as Google Drive. It is different from other products because it links everything to your Gmail account. You can access it throughout the system in which you would normally be communicating with other people. It is genius! It makes pulling up files and managing them much easier!

What is your favorite aspect of this product?

My favorite aspect about this product is how much space there is for storage. Considering that this software is free, I think Google was very generous to give each Cloud storage a good enough space for a long time.

What do you dislike most about this product?

I do not like the organization tools. It makes everything very messy and I have a hard time pulling up files quickly simply because I get lost navigating through the endless folders I have created. There has to be a better way to do this...

What recommendations would you give to someone considering this product?

Definitely try it out. You literally have nothing to lose. The software is free and, frankly, it offers too much to pass up on. For anybody looking for a dependable cloud storage system that is convenient and easy to use, Google Drive is the way to go!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Magaly S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Secure shared space and very easy to use".

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a cloud storage solution, it is quite efficient and flexible, both in its operation and contracting, as it can be adjusted to the needs of users, has high cloud hosting capabilities, facilitates collaboration for teamwork of documents and files, has security management tools, integrates with Microsoft Office, is easy to deploy, use and manage, has DLP function to prevent data breaches and also has a powerful search function.

What is your favorite aspect of this product?

- It is easy to use and implement. - Stores information securely (it is effective for backups). - Facilitates team collaboration in real time. - Works on any device. - Provides fast and efficient access to documents and files.

What do you dislike most about this product?

The user interface tends to become slow at times and also shows delays on requests made to it, which creates a bit of impatience when you need to access files quickly.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise is a tool that has many resources that make it quite efficient and functional, it allows you to create, share and store all kinds of files easily and securely, with which you can optimize all kinds of daily tasks regardless of the place where you are and the device that is available, which highly favors the continuity of the productivity of your company, its use will be very useful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David Felipe S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Effectively store and collaborate with Drive"

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Considering that it is a storage tool Google Cloud Drive Enterprise is the one that offers more capacity to store in the cloud, has different payment plans that can be adjusted to the needs of customers, its efficiency and versatility to enable collaboration and management of files and documents, uses SSL encrypted security, is easy to implement and also has a good customer service, all this makes it different from many options available in the market.

What is your favorite aspect of this product?

- Its high storage capacity. - Any type of file can be stored. - Files and documents are stored securely. - It allows you to create documents and presentations in collaboration with other users or the work team. - I really like that it is a Multi-platform tool.

What do you dislike most about this product?

Sometimes we have had failures when loading certain files and it has been evidenced that the loading speed of the files is low, as well as when performing searches the waiting time to get an answer is a little long.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise to host and share any type of file and documents as they are available to anyone who needs them in your organization no matter where they are, to make backup copies of all your data, for its storage capacity and security it offers, its ease of use and also because it adjusts in cost and storage according to the needs that users have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons