Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Real-Time Synchronization

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

85

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Task Management and Workflow

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Google Drive Reviews

Carolina R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

great tool for a collaborative environment

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

The most noticeable difference is the storage capacity it offers compared to its peers, in addition to security tools and DLP data protection, which is very important for organizations that handle large amounts of sensitive information.

What is your favorite aspect of this product?

As a Google user I can guarantee the professionalism and versatility that this tool provides and thanks to its integration with the different Workspace applications make it indispensable in daily tasks, my favorite aspect is that I can access the files from anywhere in the world with Internet access and with the certainty that said information is protected thanks to the continuous monitoring of the DLP function.

What do you dislike most about this product?

The price is a bit high compared to similar products like Onedrive, although looking at the features it is definitely worth the investment.

What recommendations would you give to someone considering this product?

I recommend weighing the amount of volume of information handled in your company, how sensitive and / or reserved is said information, based on this determine the type of cloud storage that best suits your budget and of course is to your IT infrastructure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Armando G.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"Easy to store, share and access".

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its general capabilities, its help to improve compliance and enterprise risk management, its great effectiveness and efficiency to enable collaboration in file and document management, its ability to upload files and documents in different types of formats, its storage capacity, its easy implementation and the excellent security features it provides for shared spaces, as well as its ease of management and customer service.

What is your favorite aspect of this product?

Its interface is simple and easy to understand, its high storage capacity and the ease of file sharing, it works on any type of device, allows to strengthen teamwork, integration with GSuite and other external products to Google, also allows real-time collaborative editing of documents, spreadsheets, forms, among others, the DLP function to prevent loss of information, its excellent customer service.

What do you dislike most about this product?

Synchronization on certain devices is not instantaneous, sometimes it takes longer than desired to start, which is quite uncomfortable when you need to validate information immediately.

What recommendations would you give to someone considering this product?

Google cloud drive enterprise is undoubtedly the most useful and easy to use software for the process of cloud storage, with excellent performance and capabilities that have no comparison to organize, host and share effectively and securely all your files, it is easy to integrate, also has a very good support and backup, it is definitely the best storage option for that reason I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

The functionality delivers ease with current SW.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Functionality with our existing products.

What is your favorite aspect of this product?

Intuitive & functionality

What do you dislike most about this product?

Nothing to comment.

What recommendations would you give to someone considering this product?

Make sure you test the features for compatibility to your existing products.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

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