Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Peter N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great tool for collaborating with external teams.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Among various useful features of Google Cloud Drive Enterprise, i love its seamless way of storing and sharing files online. I like the fact that it supports cross-platform meaning it is accessible from the web,mobile devices and desktop. It is easy to implement, set up and get started with.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is very secure and yet it allows you to share large files with external teams/users who are not part of the organization. It is easy and very fast to access files and share them securely and safely in the cloud. The application has a very intuitive and user-friendly interface that makes it simple to use.

What do you dislike most about this product?

There is nothing that i don't like about Google Cloud Drive Enterprise since it meets all our needs.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for file storage and sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Modupe A.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

It's been Google Drive everywhere for me.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Accessibility . For me , this is the point of differentiation which exists between Google Drive and any other cloud-based storage option out there. This accessibility is the reason why my Google Drive is always a click away from me, regardless of my location as long as I am connected to the internet.

What is your favorite aspect of this product?

Collaboration - My job role involves me collaborating in real-time with multiple other people, and Google Drive makes this an easy activity for me. I can even share my Google Drive folders with non- Drive users.

What do you dislike most about this product?

Honestly, I dislike nothing about Google Drive. It has worked well for me.

What recommendations would you give to someone considering this product?

For organizations looking to deploy Drive as an enterprise solution, they are advised to first try out the free Google Drive product . Both the enterprise and free Google Drive platforms are almost identical in most features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pablo Andres V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

“Great tool to store and collaborate in the cloud”

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its user interface is simple, easy to understand and use, its implementation process is simple, its operation and performance are flawless, Google Drive favors and promotes collaborative work (e.g., real-time editing of files, documents, spreadsheets, and forms), it has an effective DLP function that prevents data loss, and it has excellent integration with G-Suite and non-native apps.

What is your favorite aspect of this product?

I like how easy it is to create documents and files from the unit and interact with our work team; its mobility and integration with the black-end enhance the experience.

What do you dislike most about this product?

We have been using this tool for almost six years as our main storage unit and have encountered very few, if any, issues that were quickly resolved; we are extremely satisfied with its use, operation and performance; I have nothing negative to add at this time; the experience has been quite pleasant, the return on investment has been a success, and our daily processes are now more efficient, as all information is available and secure for us no matter where we are.

What recommendations would you give to someone considering this product?

It only remains for me to invite you to use this beneficial and essential tool, suitable for both personal and commercial use, it works very well and the results obtained in business operations and cost management after its use are amazing, besides how easy it is to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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