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Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

2031 Reviews Write a Review

Claim Software

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Google Drive Reviews

Meshack K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Fantastic and reliable solution for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a powerful and amazing application for file management. It allows you to store your business and personal files safely and securely in the cloud. I like it because it provides top security for your files thus making it a very secure and safe tool for file management.

What is your favorite aspect of this product?

Implementing Google Cloud Drive Enterprise is simple and fast. I like the ability to access my files from anywhere anytime and update them. It has a simple and user-friendly interface that makes it easy to use. It is easy and fast to share files with Google Cloud Drive Enterprise thus saving much time.

What do you dislike most about this product?

To be sincere, i lack nothing to highlight as a complain about Google Cloud Drive Enterprise. It is a great and recommendable application for cloud storage.

What recommendations would you give to someone considering this product?

Yes i recommend Google Cloud Drive Enterprise for file management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Charles K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A very intuitive and secure tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise us a very secure and safe tool for file storage and sharing. I use it everyday and it helps me to manage my files with ease from anywhere anytime. It also allows me to access my sensitive files and share them securely and safely in the cloud. It has an intuitive and easy-to-use interface that makes it simple to learn and use. I like the fact that sharing files, both small and large sized files is easy and fast.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is a powerful and very secure cloud storage solution i have ever used. Allows you to upload your files quickly. I like its affordability, flexibility and usability. Finally, Google Cloud Drive Enterprise does not require any training to use since it has a simple and user-friendly interface.

What do you dislike most about this product?

You must have a very strong internet connection to share large files with Google Cloud Drive Enterprise. Apart from this, nothing else to dislike about it.

What recommendations would you give to someone considering this product?

Yes.. I recommend Google Cloud Drive Enterprise for file storage and sharing. Very safe and secure.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Muhammad Waqar A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Google Drive - Best Cloud Storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Everyone in our organization uses Google Drive to share work files with each other and with customers via a link. This keeps files moving for everyone in the shared folders. Collaboration tools are very useful for better use of them. This would differentiates google drive from others.

What is your favorite aspect of this product?

Easy to use to share files in the group or outside via a link. The user community is impressive.It access to mobile devices, desktops and the web. it has a great user interface and also have a satisfying server reliability.

What do you dislike most about this product?

There is nothing to dislike in google drive bit it should be increase free storage as my opinion.

What recommendations would you give to someone considering this product?

I recommend google drive to my friends and colleagues for daily office routine and personal work.

Pros

Unique Features
Inspires Innovation
Helps Innovate
Continually Improving Product

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Access Control and Rights Management Ability to discretely control who can access the file.

Office Online Integration Provides cloud storage allowing file edits in the browser or mobile and saves back to file shares. Saves on licensing costs, and avoids costly migrations.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Drive Reviews

Meshack K.

Fantastic and reliable solution for file storage.

Likeliness to Recommend

Pros

Charles K.

A very intuitive and secure tool for file storage.

Likeliness to Recommend

Pros

Muhammad Waqar A.

Google Drive - Best Cloud Storage

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support