Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Yadav M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Free and simple, but without advanced features.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

When it comes to simple video meetings, Google Meet is superior to Zoom and Microsoft Teams. It lacks some of Zoom's more ostentatious features, such as breakout rooms and sophisticated collaboration capabilities, but it is more straightforward and better connected with Google Workspace. Zoom has a more polished feel, but if you already use Gmail or Google Calendar, Google Meet is quite simple to use.

What is your favorite aspect of this product?

Google Meet simplifies meeting scheduling. Send a link, and any Google user can participate. It works well with Google Calendar and is free, which is great! New virtual backdrops and background blur assist hide your messy phone environment. Unlike other platforms, this one's UI is simple and clear.

What do you dislike most about this product?

However, there are downsides. Audio and video quality might be poor, especially in bigger gatherings. Additionally, it lacks Zoom's robust host controls and breakout rooms. Additionally, it lacks personalization and is less fun or versatile than other tools. The general feel is simplistic. Shorter conversations function better than longer, more formal ones.

What recommendations would you give to someone considering this product?

Google Meet is a good option if you're searching for a basic, free solution for fast meetings, especially if you already use Google services. Zoom, however, can be a better choice if you need more sophisticated capabilities or organize larger gatherings. For informal or smaller gatherings, Google Meet is ideal, but you may feel constrained if you require greater control or better qualities.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Vanshika S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

FANTASTIC PRODUCT

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

record every aspect of the meeting to keep details safe.

What is your favorite aspect of this product?

screen sharing feature

What do you dislike most about this product?

nothing to dislike in this product

What recommendations would you give to someone considering this product?

screen sharing feature is my recommendation to others

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Rodgers S.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

The most reliable and user friendly.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Very unique and user friendly

What is your favorite aspect of this product?

The features are great

What do you dislike most about this product?

So far nothing

What recommendations would you give to someone considering this product?

It's the best software everyone should consider having

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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