Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

83

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Kohei S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

To organize meetings quickly and efficiently

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

A big advantage in terms of accessibility on Google Meet is the live caption feature. There is also a tab sharing feature which is great for media sharing, with very little lag when used to stream a short video as a group.

What is your favorite aspect of this product?

The best feature of Google Meet is perhaps its deep integration with other Google applications. Whenever you create a meeting in Google Calendar, you will get a Meet link that they can click to instantly join a call. And when you're in the middle of a call, you can search for files from Google Drive and Apps and share them in chat, without interrupting the call. You can even initiate a call directly from your Gmail inbox.

What do you dislike most about this product?

Subtitles work quite well in English, although they cannot detect when other languages ​​are being spoken on a call.

What recommendations would you give to someone considering this product?

Meet with its great features can become the best way to talk to your team

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Bruno S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Business growth option.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Regarding the difference between Google Meet and Zoom is that Zoom allows you to create a session for schools, however it allows you to have up to 250 people connected at the same time, on the contrary Google Meets is a little more limited in those senses.

What is your favorite aspect of this product?

In my opinion, what I like the most about Google Meet is that it is integrated into the google account and Outlook which makes it easier to use and faster.

What do you dislike most about this product?

In my opinion I say that I do not like this software that it is necessary to have a fast internet connection to be able to implement it since its system load and quality is good.

What recommendations would you give to someone considering this product?

In particular, I recommend when using this software to have an excellent internet connection and a computer with good features to avoid audio and video freezes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Swathy C.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Best of Meetings!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Simple and Minimal approach to invite guests along with RSVP integration with Google Calender.

What is your favorite aspect of this product?

Minimalistic aspect of Google Meet is highly satisfying!

What do you dislike most about this product?

Overpriced for Premium editions.

What recommendations would you give to someone considering this product?

Recommended to have a highly stable internet connection.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features

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