Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Rahul y.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Connects quickly and securely.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Thought about because it works with other google suite goods.

What is your favorite aspect of this product?

It is more convenient and makes it easier to connect than a normal phone call.

What recommendations would you give to someone considering this product?

Global connection that happens almost instantly.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Inspires Innovation

Cons

  • Less Reliable
  • Less Transparent
  • Less Efficient Service

Smriti P.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Meet - makes you feel comfortable and awesome

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Well In personal video conferencing is the best experience you will get you will not forget

What is your favorite aspect of this product?

Well I love the emotions and smiles which are there for us in the application

What do you dislike most about this product?

Well there is nothing which I dislike about this application

What recommendations would you give to someone considering this product?

It is a loving and best application I have ever seen

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajendra B.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Start building strong impact by Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I used to have video conferencing with my loved ones long before the other applications were launched. So yeah I am addicted to this application only.

What is your favorite aspect of this product?

Well we can make different faces in the video call which makes me laugh every time

What do you dislike most about this product?

No never, this is the most lovable app which I have ever saw

What recommendations would you give to someone considering this product?

Well if you want increase your love connection please use this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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