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Google

Google Security Operations

Composite Score

7.4 /10

CX Score

7.7 /10

27 Reviews Write a Review

Claim Software

What is Google Security Operations?

Automate common day-to-day scenarios (phishing or ransomware) with ready to run use cases, complete with playbooks, simulated alerts, and tutorials. Create playbooks that orchestrate hundreds of tools with simple drag and drop. Plus, automate repetitive tasks to respond faster and free up time for higher value work. Maintain, optimize, troubleshoot, and iterate playbooks with lifecycle management capabilities, including run analytics, reusable playbook blocks, version control, and rollback.

Company Details

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Google Security Operations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Security Operations.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

93 Plan to Renew

4
Since last award

72 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Security Operations?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Performance Enhancing
Respectful
Security Protects

Feature Ratings

Average 76

Orchestrate & Automate

Case Management

Team Collaboration

Feedback Loop

Integration with IR Management

Data Model

Management and Sharing of Intelligence

Integration Capabilities

Playbooks/Runbooks and Workflow Builder

Capable of Use Case Development

Dashboards

Vendor Capability Ratings

Average 76

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Ease of Implementation

Ease of Data Integration

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Google Security Operations Reviews

Oladotun J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

A platform with potential

Likeliness to Recommend

7 /10

What differentiates Google Security Operations from other similar products?

Out of the box easier usability for end users while compromising on flexibility

What is your favorite aspect of this product?

Less Manual interaction with the platform

What do you dislike most about this product?

Lack of flexibility in development and operation within the platform especially in relation to playbooks

What recommendations would you give to someone considering this product?

It is a platform with constant improvement and has potential.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2023

Easy to Use. Intuitive. Developed for Level 1

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Trustworthy
Inspires Innovation
Saves Time

Role: Consultant
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Good product for automating and managing processes

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

Google Security Operations

What is Google Security Operations?

Company Details

Need Assistance?

Awards & Recognition

Google Security Operations Ratings

83 Likeliness to Recommend

1 Since last award

93 Plan to Renew

4 Since last award

72 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Google Security Operations?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Data Model Flexible data model that supports bespoke indicators. Associations can be formed between different objects, e.g. between threat actors and their capabililities.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Dashboards Create multiple, custom dashboards tailored to different teams.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Google Security Operations Reviews

Oladotun J.

A platform with potential

Likeliness to Recommend

Pros

Easy to Use. Intuitive. Developed for Level 1

Likeliness to Recommend

Pros

Good product for automating and managing processes

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Orchestrate & Automate

Case Management

Team Collaboration

Feedback Loop

Integration with IR Management

Data Model

Management and Sharing of Intelligence

Integration Capabilities

Playbooks/Runbooks and Workflow Builder

Capable of Use Case Development

Dashboards

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Ease of Implementation

Ease of Data Integration

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement