Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 83

Storage Optimization

86

Data Encryption

86

Data Compression

86

Long Term Data Retention

84

External Storage Connectivity

84

Data Format Native Generic

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

82

Restore to Current Format

81

Granularity

79

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of Implementation

84

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

80

Vendor Support

78

Google Vault Reviews

Jennifer Scarlet J.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Authenticity, reliability and viability in a produ

Likeliness to Recommend

8 /10

What differentiates Google Vault from other similar products?

in a fairly effective and efficient product, it allows interactions directly from the G-suite, and is mainly used in organizations to search and access different types of data and documents. It has advantages that differentiate it from other products, such as being able to establish rules to control the time that certain files must be kept within the platform as well as generating audit reports.

What is your favorite aspect of this product?

I really like the characteristics of the product, for example its extraction capacity as well as the content analysis that its data retention policy gives us is quite good and we use it a lot within our organization, it also allows us to efficiently control which person accesses and which person is restricted to the different data stored within the platform.

What do you dislike most about this product?

At the beginning of a product that is difficult to understand so getting used to its terminology can be a process that takes a good amount of time tends to be confusing and sometimes people get lost inside its interface. It also has a fairly low storage limit compared to other products in markets which makes it impossible to keep all the files and documents within the platform and only have to save the most important ones.

What recommendations would you give to someone considering this product?

If you want to carry out a deep analysis of your work, this may be the only tool of this type that matches, it will also allow you to control a lot of data safely in your work, your organization will undoubtedly benefit from the different sectors that use this product and generate a much more discreet and organized work environment.

Pros

  • Unique Features
  • Acts with Integrity
  • Generous Negotitation
  • Appreciates Incumbent Status
  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Not Worth the Money

Likeliness to Recommend

3 /10

Pros

  • Transparent
  • Reliable
  • Performance Enhancing
  • Respectful

Cons

  • Commodity Features
  • Less Effective Service
  • Under Delivered
  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2020

"Google Vault Leads,other similar products follow"

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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