
What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Performance Enhancing
- Saves Time
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Communications
Secure Access
Call Management
Audio Transcription
Web & Desktop Conferencing
Presence IM
Speech Access and Personal Assistant
Analytics Reporting
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Steven S.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Excellent Business Phone Line
Likeliness to Recommend
What differentiates Google Voice from other similar products?
You can set up multiple "greetings" for if you are open, after hours, out of town, or anything, and select which one you want to be active. I also really like the ability to receive an emailed transcript of the voicemail. I can listen to it or read it.
What is your favorite aspect of this product?
I use this as my business line since I work from home and only have a cell phone. But now I am able to have an office line to receive phone calls and texts at no extra cost. The transcript feature is really nice, so if anyone leaves a voice message, I also receive an email with a written transcript. It doesn't always make sense but it is nice to see the email first if I can't get to listening to the message for a while.
What do you dislike most about this product?
For what I need it for and how I use it as a business phone, I have not run into any problems or things I don't like.
What recommendations would you give to someone considering this product?
Test it out for yourself. I would try Google Voice before paying for a service that will do the same thing but will take your money for it.
Pros
- Reliable
- Trustworthy
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.

Jacob W.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Great free product
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Its just a really solid and useful free product
What is your favorite aspect of this product?
Being able to make a new phone number for business colleagues in 3 minutes and make calls/texts with zero fees is a real gamechanger
What do you dislike most about this product?
I wish i could have 2FA on the login, but seems that only works if you also want 2FA for your google account (which i dont want) On company level I am not a fan of Google
What recommendations would you give to someone considering this product?
Skype is better, but to have free number easy to use is worth checking out Google Voice for!
Please tell us why you think this review should be flagged.

Elaina C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Google Voice-Top Notch VoIP Solution
Likeliness to Recommend
What differentiates Google Voice from other similar products?
BlueJeans Meetings Company is the perfect voice mail transcription and best user-friendly interface. It is the most consistent call forwarding service. Thus, you can enjoy unlimited calls and texting features. Furthermore, it is quite simple to use and the account can also be registered with a few steps.
What is your favorite aspect of this product?
Google Voice is the best VoIP platform that provides a user-friendly interface. It enhances the quality of calls and makes the user able to enjoy customization services. Additionally, they provide unlimited features, perfect monthly plans, and reliable communication services. Hence, it is one of the best solutions for multiple enterprises.
What do you dislike most about this product?
With the multiple positive features, there are a few drawbacks that you'll experience like the BlueJeans Meetings don't provide any free services. So, like some other companies, it doesn't provide any free trial for plans and chatting services. Additionally, the higher reporting service is also available with the premium plan only.
What recommendations would you give to someone considering this product?
BlueJeans Meetings promotes voice-over-internet-protocol and cost-effective calling services. Thus, it is highly recommended for use, due to the multiple service plan, high-quality performance, and irresistible affordable rates. So, bring on their premium plan to enjoy the multiple paybacks.
Pros
- Continually Improving Product
- Respectful
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
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