
What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Performance Enhancing
- Saves Time
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Communications
Secure Access
Call Management
Audio Transcription
Web & Desktop Conferencing
Presence IM
Speech Access and Personal Assistant
Analytics Reporting
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews

Skylar C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Google voice offers an abundance of features
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Google Voice offers an abundance of features to its user. The specifically account designed for the business community gives more advanced features and experiences than the personal account holder enjoy. Google Voice allows you to schedule your meeting and connect your call directly to desired person or group of people. You don't need to have a number to utilize this software. You just need to download it on your desktop or your mobile phone and go for it without giving any personal information. You can easily forward your call without any hectic and enjoy audio or video conference calling within a specific limit of people.
What is your favorite aspect of this product?
You can easily switch your meeting from mobile to desktop without interrupting the meeting. The Ring group feature is being used by large organizations to connect one single call with a large number of employees by using a single number and all the employees collect necessary data by a single voice call or live streaming.
What do you dislike most about this product?
Privacy threat needs improvement because the customers are conscious about their privacy.
What recommendations would you give to someone considering this product?
The google voice subscription starts from $6 to $10.You will get unlimited benefits from google voice in exchange for nominal charges. I recommend you to try the free version of google voice and scrutinize all the benefits that play a crucial part in your day-to-day meeting and give you a scene of security.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
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Lara D.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Great platform that supports international calls
Likeliness to Recommend
What differentiates Google Voice from other similar products?
If you don’t want to give someone your personal number, you can give them your Google voice number and organize it to forward call on your personal number. It also possesses a voicemail service. Moreover, it lets you to decide either to accept or decline the call.
What is your favorite aspect of this product?
Google voice is free services which provide you an opportunity to make a private or a worldwide call. It can be used on your computer and mobile as well. It provides you a personal number which is linked to your account. Using this software, you can send and receive text messages and even attachments. Moreover, it makes sure to store your content soundly.
What do you dislike most about this product?
You may have to manage some technical problems on your own without the support from Google. This service can be sometimes unreliable as you may face some drop calls and disconnects. You will be able to use the service, place call and send messages only when you have an internet connection as it is a VoIP (voice over internet protocol) service.
What recommendations would you give to someone considering this product?
In my opinion, you can easily use this software as it is simple to operate and possesses a lot of benefits. It also provides you an easy-to-use strategy. You should use Google voice if you really want to safe your call service charges.
Pros
- Enables Productivity
- Unique Features
- Caring
- Respectful
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Zoey J.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2022
Make your voice heard everywhere, at any time
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It features a very user-friendly UI. It has a reliable call forwarding facility. One can send and receive a limitless number of texts and calls. Setting up a profile is a relatively simple job. You would have no trouble utilizing it when you have previously utilized any one of Google office platforms.
What is your favorite aspect of this product?
Google voice is primarily used to start Searching for crucial information for our research project. Almost all of the time, simply typing or texting didn't seem to work. In a result, using Google Voice in the workplace might help you save a substantial time on communications. That saved time can then be put to better use.
What do you dislike most about this product?
One shortcoming was that it doesn't provide toll-free lines, which could be a significant disadvantage for businesses with clientele located all around the world.
What recommendations would you give to someone considering this product?
Google Voice is just a stylish choice for small organizations, especially those that have previously utilized either of Google's office products. Self-employed people on a low budget might also benefit from it because they frequently require second contact details for company.
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
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