GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Amanda S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

One of the best tools for virtual meetings.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

24/7 support, features such as screen sharing and chat are very good, privacy and security for each meeting room, file sharing and presentations, in the same application you can plan the next meetings. Muting participants or reactivating them is easy to manage.

What is your favorite aspect of this product?

GoToMeeting is an excellent solution for quick and easy video calls, that's what I like the most, it's practical; the use of this tool with people who do not know much about applications and video conferencing is convenient because all they need is the link to the meeting and join from a web browser, they can also join a meeting using dial-in numbers. The fact that it is compatible with all types of devices and all major platforms makes it versatile, suitable for all types of users. Overall the interface and functions are to my liking, it is appropriate and professional for business work.

What do you dislike most about this product?

Audio problems, completely distracting me during a meeting. Please improve this aspect, it is very important.

What recommendations would you give to someone considering this product?

It is easy to use and allows you to connect from anywhere, another factor that I find very convenient is that your participants don't have to create an account to join the meeting, (except for the one who organizes the meetings) I recommend it if you are looking for something affordable and secure.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Larry S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Excellent platform for online meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It offers a seamless user experience. It offers great tons of features that make meetings productive. It is easy to use with a great UI. GoToMeeting is affordable. It allows hosting a large number of participants.

What is your favorite aspect of this product?

It is a user-friendly platform that gives us a feel of a workplace. I love that joining meetings is fast and managing all attendees s easy by muting and unmuting them. It is perfect for making presentations and coordination on projects with the screen sharing feature. The quality of audio and video is high and no challenges have been witnessed.

What do you dislike most about this product?

It requires a good internet connection for the application to run smoothly.

What recommendations would you give to someone considering this product?

It is easy to deploy the application and fits well for calling emergency meetings across the organization.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Lainer A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Performance to cooperate and demonstrate Services.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is distinguished in terms of its meeting and video conferencing activities services, allowing unrestricted meetings and telephone support 24 hours a day and 7 days a week.

What is your favorite aspect of this product?

I like GoToMeeting, its interface is friendly and intuitive for its use and operability, it is useful to start meetings through mobiles, and Mac from anywhere, to adapt meetings and videoconferences on split screen, it is practical to personalize the organization's meetings with graphics, logos or designs, it has integrated audio to establish communications through VoIP calls, it provides toll-free numbers for participants with the virtue of OpenVoice Integrated, it allows to participate in a personalized URL to start and plan meetings immediately.

What do you dislike most about this product?

GoToMeeting is a wonderful application that is adding effectiveness and value to meetings and videoconferences in our work environment, so I have no disappointments about it.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting is a very good option for organizational meetings and videoconferences, practical to establish communications from anywhere, outstanding and efficient in image resolution, acts efficiently to perform service demonstrations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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