
What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
Facilitator Functions
Screen Share
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews

Andrew S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Save information in the Cloud from anywhere.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting is outstanding and very beneficial for making calls to meeting participants, the Call me function does it excellently, meets this requirement by addressing and locating each team member, it is safe to add coverage to meetings, participants must attend while waiting for the access.
What is your favorite aspect of this product?
I like GotoMeeting for the creation, organization and link to meetings through PC computers and mobile devices, it acts with efficiency and operability to distribute screen and allow monitoring of team members from any area, it is great to operate with calls from Conference with built-in VolP, it is captivating and does very well the video conferencing in high definition at the same time as if you were directly with the participants, it works in a concrete and focused way to record and annotate the meetings, comments and ratings to share and hear them after having completed.
What do you dislike most about this product?
With this software, I have not had negative consequences in my work area, so that I am making the most of its functions to be in contact with colleagues, and present ideas, and projections with work teams and consumers installed in other locations.
What recommendations would you give to someone considering this product?
I recommend this software to show qualification on conference calls, it provides or dispenses toll-free numbers for approximately 50 countries, all subscription programs add unrestricted online audio conference calls, and customer support services are friendly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Richard C.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted Apr 2021
GoToMeeting Works if You're out of Options
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting worked fine while we used it. We never had any outages with GoToMeeting, and outside participants were able to join and participate in meetings as needed. However, there really wasn't anything that set it apart from other competitors, other than the price point.
What is your favorite aspect of this product?
I loved that my conference bridge number never changed. I had it memorized and could quickly dial into my meetings from any conference room in the company.
What do you dislike most about this product?
I hated that it didn't integrate with Outlook. I also hated inviting other third-party, outside users to a GoToMeeting. There was always a learning curve with new users, even though all conferencing platforms are about the same. Once a user got comfortable with it, everything was easy. But there was a learning curve.
What recommendations would you give to someone considering this product?
Evaluate all of your options. With the pandemic and everyone working from home, there are so many options available. Review a number of these platforms, starting with Webex, Teams, Zoom, and Google to see what works best for you. Sometimes familiarity with a platform is better than a nice price point. However, we're all smart and can figure out new technology.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Jersy J.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
THE BEST ONLINE MEETINGS.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting differs from other products for its simplicity and quality of service, automated audio communication, communication from anywhere and from any device, allows me a better collaborative work experience, this software provides me with great benefits supports conferences of up to 15 people that can be easily connected from the internet or by phone, adapting to what is really needed.
What is your favorite aspect of this product?
My favorite aspect of GoToMeetng is that it helps me increase employee productivity, it also increases a lot since in virtual meetings ideas are communicated many times more clearly, it helps me achieve goals, reduce travel expenses and save my time, I have had a wonderful experience with this software and I have obtained fabulous results, it is my number one choice to develop my meetings, it is without a doubt the best I have used so far.
What do you dislike most about this product?
I like GotoMeeting because the interface is visually pleasant and very easy to use without overloads, I really like the possibility of choosing that the meeting guests can connect through the speakers and the microphone of their computer, I really like this wonderful software because it makes everything I need possible through a screen with HD video and audio quality, I have not had any problems, it always goes in the right direction.
What recommendations would you give to someone considering this product?
I recommend GoToMeeting because it is charming and I have had a pleasant experience and this tool has been very useful for me, offering me great results, adapting to my needs and most importantly, I use it on any device, this program is the one indicated.
Pros
- Altruistic
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
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