GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Christina G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

good product for smaller use

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

it is easy to use. doesnt have many things that you need to worry about or figure out in order to use it

What is your favorite aspect of this product?

great for smaller companys or meetings

What do you dislike most about this product?

quite a bit of bugs or problems. teds to freeze on larger meetings

What recommendations would you give to someone considering this product?

give it a try especially for simple meetings or small companies

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Jean Carlos M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Tool to organize online meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Now communicating remotely is easy and in Gotomeeting I find everything I need, now I can share screen, send messages, record meetings, integrate it with other tools, send voice messages, it has allowed me to create a meeting room, track my tasks and share your desktop remotely.

What is your favorite aspect of this product?

With the passage of time, Gotomeeting has become a tool that is essential in my work, due to the pandemic because the one we have been through we have been working remotely, this software has helped us to schedule meetings, thus allowing us to stay informed day by day. Gotomeeting serves to communicate effectively, thus allowing you to easily create and access a meeting, it has a very intuitive and organized interface. It has features like screen sharing, HD audio, screen capture, team chat, live and private chat, audio and video conferencing, screen recording, calls and video calls, third-party integrations, and more.

What do you dislike most about this product?

Gotomeeting is quite a great and excellent tool to use, it has more than 100 features so that you can work remotely from your home, it is a software that works excellent for standard companies and large companies, Gotomeeting is a tool that everyone can use. the days without any problem, so it is impossible that there is something that displeases me.

What recommendations would you give to someone considering this product?

I always recommend Gotomeeting because it is one of the best tools to organize yourself with your work team and your clients, its functionality is really excellent.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Inspires Innovation

Romina J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Video conferencing tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Due to the global pandemic, many professional problems arose, this was solved by using GoToMeeting, it saves time, it has excellent audio and video quality, you can share the keyboard and mouse with the participants, entering a meeting and creating it is extremely easy and you can schedule it for the day you want.

What is your favorite aspect of this product?

With GoToMeeting you can communicate with anyone regardless of distance, or the device you use because it allows you to connect through Mac, PC, iPad, iPhone or Android devices. This tool allows you to connect for free for 14 days without the need to place your credit card and you can hold and organize your meetings with up to 100 participants. To join a meeting you only need a link provided by email, by message or by logging in using only the ID. GoToMeeting features Annotations, HD Audio, Audio Capture, Screen Capture, Team and Video Chat, Animations, etc.

What do you dislike most about this product?

I faithfully believe that GoToMeeting is an excellent tool that you can use to hold your conferences, due to the high characteristics it has, its prices are very accessible and they offer you an excellent service, it really is the best conference tool. There is nothing that I dislike.

What recommendations would you give to someone considering this product?

Safe and reliable, it is excellent for your daily use, very intuitive and easy to use interface. If you are looking for something safe and high quality GoToMeeting is perfect.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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