GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Michael R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2021

A great tool for meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It has numerous features such as recording, chatting, annotations, screen sharing, file sharing, real-time chatting, etc. that are very important features of any online meeting software.

What is your favorite aspect of this product?

Attending the online meeting using GoToMeeting is just at the tap of your fingertip; just click the link sent to you and you will be directed to the meeting session.

What do you dislike most about this product?

There are instances when you attend the online meeting and the audio doesn't work perfectly and the only solution is to restart the device you are using.

What recommendations would you give to someone considering this product?

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Trevor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Gotomeeting, online meetings for everyone

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Unlike Google Meet, gotomeeting does not offer the "Add Subtitles" feature. In my opinion, it is very nice to be in a meeting and see on the screen how the whole conversation appears in writing. This helps you understand much more what people are talking about.

What is your favorite aspect of this product?

GoToMeeting is one of the video conferencing tools that I have used the most since the lockdown began. The features it offers are very good and adapt to my current lifestyle. I like it because it saves time, allows screen sharing, and much more. It also integrates directly with various applications that I use, for example Outlook.

What do you dislike most about this product?

Nothing negative in particular, gotomeeting offers very good options for live sharing.

What recommendations would you give to someone considering this product?

GoToMeeting comes with many features designed to enhance meetings through online presentations. This platform integrates with multiple tools, the interface is simple. GoToMeeting is definitely the best option to stay connected.

Pros

  • Saves Time
  • Reliable
  • Trustworthy
  • Efficient Service

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Gotomeeting: a professional meeting room

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting offers a very professional meeting room, it is very easy to organize webinars and meetings without complications.

What is your favorite aspect of this product?

The tool is easy for anyone to use. I like being able to interact with each member of the meeting and get feedback instantly or in real time.

What do you dislike most about this product?

Compared to Zoom, Gotomeeting performs better

What recommendations would you give to someone considering this product?

I use Gotomeeting on my cell phone most of the time. I work remotely and this year due to the pandemic I have avoided business trips thanks to this platform.

Pros

  • Efficient Service
  • Effective Service
  • Fair
  • Helps Innovate

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