GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Poonam M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

More efficient and collaborative with project plan

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Tracking time taken on task makes it easy to calculate their expenses. Have a very good customer support which is so responsive. Collaboration with team members have ensured the project's are completed on time. Easy to use.

What is your favorite aspect of this product?

Easy to track and set due dates on tasks and projects. Collaboration networking with teams have made project management easy. Credible features with task assignment and content collaboration.

What do you dislike most about this product?

Easy and very convenient with file collaboration.

What recommendations would you give to someone considering this product?

It's the best tool to use with file sharing collaboration. Easy to plan and schedule all our projects meetings. Nicest and more responsive customer support. Easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mariolis F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

GotoMeeting smart collaboration.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products for its ios and Android devices, presenting all the first level audio and video guarantees with a simple and intuitive interface. Another point in favor of this software that I love is screen sharing because I can provide training, it seems to me a platform with excellent prices adapting to each one of us.

What is your favorite aspect of this product?

My favorite aspect of GotoMeeting is that it has been a fundamental tool for my work team especially that we are working remotely for situations beyond our control and establishing effective, productive and simple communication, GotoMeeting communications on this site are wonderful, collaboration is usually even friendly, its platform is flexible, optimized.

What do you dislike most about this product?

GotoMeeting is a web-based platform, although it also has a desktop application, the most important thing is the ease with which you can create and access meetings. In my experience, I have not had any dissatisfaction, it seems to me a complete and interesting software.

What recommendations would you give to someone considering this product?

I recommend GotoMeeting to anyone who wants to increase their productivity with such useful features as meeting transcripts and mobile apps that are the passport to freedom for meeting clients from anywhere without hassle. GotoMeeting is what you really need.

Pros

  • Altruistic
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Andrea H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

PRACTICE OF SHARING SCREEN AND ORGANIZING MEETINGS

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GotoMeeting differs from other products by the audio and web video, allowing the attendees to connect immediately and securely, it is a very practical communication tool, the screen is shared in a practical and decisive way allowing to show ideas and designs of part and Part, from start to finish, with maximum collaboration and quality video, audio and wireless connection, it is perfect for boosting productivity, closing deals and connecting immediately with colleagues, colleagues and clients.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it helps me boost my productivity and brainstorm, collaborating from start to finish on my projects and achieving my goals, it helps me create a bond with my clients, colleagues, colleagues and employees who are away from me, it is the simplest and most professional way to work remotely, it helps me beat time with real-time presentations, reinforces communication and helps me carry out my activities effectively, with the feeling of being physically in the meeting, it helps me train, create and collaborate in demonstrations with the shared screen everything is much easier, it helps me maintain contact.

What do you dislike most about this product?

GoToMeeting works perfectly for me when I need to communicate through a screen developing efficient meetings, it is a service that fully covers my needs, it offers me what I need to collaborate online, since I used this tool until now it has brought me benefits and great advantages , I have not presented failures in my meetings or communication errors, everything works perfectly so far I have not had any problems.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting because it is a real-time communications service that allows you to develop and join video conferences by sharing screen from anywhere and from any device, offering wonderful features, maximum productivity functions, security and providing more of what we need to perform our demonstrations, share information, collaborate on projects or close a deal, a simple way to boost your productivity and connection with colleagues, clients and co-workers, it is easy to use, it is free, and it offers immediate results a unique and wonderful experience.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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