GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Rachel C.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

GoTo Meeting Survey (2024)

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Real-time full control over participant's gadget (e.g Desktop)

What is your favorite aspect of this product?

Conducive and interactive meetings experience (almost feels like we are in the same room)

What do you dislike most about this product?

If I'm to crown the best video conferencing tool, it would definitely be GoTo Meeting.

What recommendations would you give to someone considering this product?

GoTo Meeting definitely checks all the boxes for an excellent video conferencing experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lars N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Solid performance and reliability.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting helps us foster more effective communication. Compared to other platforms we have used this year, the real-time survey presentation function is the best and the sound and visual quality is impeccable, without distortions. In addition to this, it allows us to meet with our clients virtually even when we work remotely because it is available without restrictions from any device and from any location.

What is your favorite aspect of this product?

GoTo Meeting is a very useful tool for collaboration and remote support, as it offers a secure environment for our online meetings and offers more features than a simple video conference, such as chat, screen sharing, polls, session recording and more.

What do you dislike most about this product?

Sometimes their customer service is a little slow in responding.

What recommendations would you give to someone considering this product?

GoTo Meeting is an ideal choice for any organization that needs secure, easy-to-use online meeting software. It works perfectly for both voice and video calls. With GoTo Meeting, getting started is easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Somesh Singh R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Screen & application sharing, instant messaging, video & audio conferencing features

What is your favorite aspect of this product?

Instant messaging, file transfer

What do you dislike most about this product?

Nothing to say

What recommendations would you give to someone considering this product?

Excellent product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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