GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Anthony K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Exemplary features with project management

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Its a win win of project management and reliable with resource allocation. Its an inexpensive product and easy to share documents faster with collegues and teams. Great to have live Conferencing and discuss on project progress. Nicest and best customer support

What is your favorite aspect of this product?

Nicest and impressive experience with customer service. Helps alot to plan and organize for online live meeting. Easy to use and easy to display task on dashboard

What do you dislike most about this product?

Great app with resource allocation and easy to use

What recommendations would you give to someone considering this product?

Yes its a big win with ability to manage and allocate resources. Best and nicest customer support. Reliable and very flexible with workflow management. Easy to use with screen share for sharing ideas.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marcos G.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

THE BEST TOOL FOR ONLINE CONFERENCES AND MEETINGS.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GotoMeeting differs in the way of sending the invitation to others, I like the interface a lot because it is visually pleasant and very easy to do without overloading, I also like to use the possibility of choosing that the meeting guests can connect through the speakers and microphone on your computer, I really like this wonderful software because it makes everything I need possible through a display with HD audio and video quality.

What is your favorite aspect of this product?

GoToMeeting has great favorite aspects and one of them is that it allows me to communicate through a screen with colleagues, clients and co-workers, it has helped me increase productivity and collaborate in a simple and completely new way, the ease of starting my meetings from anywhere and from any device which never makes me feel absent and when I conduct meetings from home I literally feel at the office, and this is software that makes it possible to develop solid communications, the productivity of the employees also increases a lot since In virtual meetings, ideas are communicated many times more clearly, it helps me achieve objectives, reduce travel expenses and save my time, I have had a wonderful experience with this software and have obtained fabulous results, it is my number one choice for developing my meetings is without a doubt the best I've used so far.

What do you dislike most about this product?

GoToMeeting is lovely and so far it has not presented me with any failures or errors, I have had a pleasant experience and this tool has been very useful for me, I hope it continues to improve every day.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting to organize quality online meetings, with excellent service, wonderful features, maximum functionality, offering meetings with HD audio and video quality, thus increasing your productivity and collaborating from start to finish, the best of all is that it offers Free trial and allows you to work on the go, being able to connect and start meetings safely and conveniently from anywhere and on any device, fully adapting to your needs and being very useful.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Gustavo N.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

GotoMeeting is productivity and confidence.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GotoMeeting differentiates itself by its video quality and noise-free sound designed for successful meetings, it provides the ease of recording meetings with just one click, integrated audio to choose between VoIP and payment options at no additional cost.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that this software is all possible, with easy access and incredible audio quality, offering great tools like desktop sharing, virtual whiteboard, and many more features. Since it is designed to work reliably and collaboratively, it is perfect for meetings, since we have used GotoMeeting we have obtained incredible results adapting to what the company needs to be productive.

What do you dislike most about this product?

None of this wonderful product displeases me since it works very well, and provides me with everything I need to collaborate on my projects, and to get closer to people who are far away in a simple and modern way, so far GoToMeeting has worked very well for me with adequate tools to develop my meetings successfully, I love it and I consider that it is heading in the right direction, I am satisfied.

What recommendations would you give to someone considering this product?

GoToMeeting is what you need to immediately manage, organize and join meetings in real time, with video and audio quality, it is flexible and easy to use from any Mac device, PC or from the Mobile application. With a visually friendly interface and it is worth noting its wonderful tools it offers, I RECOMMEND IT offers more than what we need.

Pros

  • Effective Service
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

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