GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Dennys C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

GOTOMEETINGS IS FORWARD.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a wonderful platform and without comparison, I have no doubts. I would differentiate it from other products because it is very flexible, intuitive, simple, adapts to our collaboration needs, offers a free trial, is secure, fast. The plans are accessible works as a very helpful tool for me and my team. Increasing productivity and making my work much easier and simpler, it is definitely very advantageous and of a high level, it perfectly meets my needs.

What is your favorite aspect of this product?

About GoToMeeting I like absolutely everything that covers it for its high quality of services in videoconferences, great benefits and the best thing is that everything in a single program, my favorite aspect is that it is very versatile, it offers me telephony, chat, video meetings, audio lectures. My meetings through this program are fabulous. It always exceeds my expectations, I really like that among so many benefits it offers me clear audio without background noise, HD video, immediate wireless connection, integrated functions such as traveler mode allowing me to work from the go and collaborate no matter the place.

What do you dislike most about this product?

GoToMeeting is according to my experience, using it an excellent software that offers me clear and simple communications, at all times it has offered me security, confidence and maximum coverage in my meetings so I have nothing bad to limit, in all this time I have received very good results and it works perfectly for me. It is heading in the right direction.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting to anyone who needs to develop real-time meetings, share a screen with their work team and increase their collaboration and workflow, it provides its clients with a wonderful service, with video and audio quality, security, wireless connection. It offers fantastic tools, this software is the one to take your teamwork to another level, it works in an extraordinary way by offering a free trial, and with flexibility to use it from any device, do not hesitate to use it is of great quality.

Pros

  • Inspires Innovation
  • Altruistic
  • Generous Negotitation
  • Includes Product Enhancements

Stanley K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

"Interesting software, it depends on ending my day

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting offers high resolution audio and video. Provides a quick and easy way to organize meetings with your team or any other GTM user. Provide your own stable URL for HDFaces video conferencing. It allows to integrate with Outlook.

What is your favorite aspect of this product?

Screen sharing is my favorite part: you can easily chat and give someone access to your computer while you are arguing, so they can show you something, it makes file sharing easy With interconnection for the client, simple and practical to report points to be discussed in meetings. Since it uses IP registration, it has an OpenVoice number to facilitate and operate free conferences

What do you dislike most about this product?

I think GoToMeeting could use some improvements in terms of integrations. Also I would like to send invitations to my contacts from the interface without having to copy and paste the content of the access.

What recommendations would you give to someone considering this product?

If there is something interesting in these times of radical quarantine, could you bluntly say, Gotomeeting, why? Simple, because trello is the most feasible tool in these times that manages to keep us in contact with other people without being physically present in the same place. It is perfect to promote our workplace in an entire city and even in an entire country connected from a cell phone or laptop, providing a greater workflow and performance over time without wasting a second.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Transparent

Joy P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Easy to use, secure and fast to connect

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is packed with comprehensive features like HD video conferencing, screen sharing, meeting transcriptions etc. In addition it is easy to use and the pricing is affordable for all types of organization. It has a user-friendly interface and offers seamless integration with other platforms like Zapier, Slack etc.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is its flexibility and compatibility with Android and IOS devices which helps users to join meetings effortlessly from anywhere at anytime. Users can also send instant messages and share files easily. It also allows unlimited recording of meetings for participants who might have missed meetings to get a recording of the same. It is easy to use and secure.

What do you dislike most about this product?

I have nothing i dislike about the product as it works best as a video conference tool.

What recommendations would you give to someone considering this product?

GoToMeeting is a robust video conference meetings that simplifies and automates everything. It is easy to use, secure and fast to connect.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

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