GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Joshua M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Collaborate seamlessly at anytime ,anyplace.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting stands out on the extraordinary collaborative tools it provides for users to experience anytime, anyplace. It is easy to use and very cost-effective.GoToMeeting has extensive features like the ability to record meetings and share screens. Additionally, it offers features like transcriptions and meeting locks that are not present in other video conference software. It has the capability of supporting a large number of meeting participants.

What is your favorite aspect of this product?

It offers high-quality video conferencing that ensures users have clear video steam in every meeting. It is simple to schedule meetings, host, join, and administer meetings with all the buttons and links clearly labeled. Adapting to the system is very easy.

What do you dislike most about this product?

When hosting a large video conference meeting it is difficult to view all participants unless the host rotates the camera by turning on and off some of the participants.

What recommendations would you give to someone considering this product?

In order to run successful meetings, I suggest using GoToMeeting because it has all the tools you will need for a video conference. The pricing plan is affordable and the set of features goes beyond audio or video calling.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Most elaborate software with video conferencing.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melissa S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

GoToMeeting is an excellent tool for web meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best web conferencing platform and is more unique since it holds more participants in a single conference across all the plans.

What is your favorite aspect of this product?

I like that GoToMeeting meets all my daily video and audio conferencing needs. Availability of mobile and SaaS systems is another thing that I like most about GTM.

What do you dislike most about this product?

From the first day that I implemented GoToMeeting, i have never had or encountered any issue.

What recommendations would you give to someone considering this product?

Yes, I highly recommend the use of GoToMeeting for video, audio and web conferencing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons