GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Waswa W.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Team collaboration and communication platform.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is truly unique from other similar products because its easy to use, it has a very user-friendly interface, making it easy for both hosts and participants to join meetings quickly and efficiently. It also integrates seamlessly with other tools such as Outlook, Slack and Google Calendar making it easy to schedule and manage meetings. It also offers robust security features like end-to-end encryption, password protection and other security features to ensure meetings are secure and private.

What is your favorite aspect of this product?

High-quality audio and video. This makes it easy to communicate effectively during meetings. Mobile accessibility. Its easy to access it mobile devices, allowing users to join meetings from anywhere at any time. It also offers wide range of collaboration tools, such as screen sharing, file sharing and annotation tools. This facilitates effective communication and collaboration during meetings.

What do you dislike most about this product?

I have experienced slow connection during meetings. Sometimes also i experience inadequate customer support services.

What recommendations would you give to someone considering this product?

Highly recommend GoTo Meeting tool for great meetings and team collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Poorav A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Unrevealing the features of the GoTo Meeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting works well for both small team meetings and big webinars. It adjusts easily to fit different meeting sizes and needs, which helps all kinds of businesses.

What is your favorite aspect of this product?

GoTo Meeting makes meetings easier by simplifying the process and getting rid of the need to use lots of different tools. This helps teams work together better and get more done.

What do you dislike most about this product?

While the platform has strong features and is reliable, it can be expensive for organizations seeking cheaper options.

What recommendations would you give to someone considering this product?

Think about what your organization needs for virtual meetings. This includes things like how many people will be in the meetings, how often they'll happen, what features you want, and how well the virtual meeting tool will work with the tools you already use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Setu Bandhan S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good Product, with some area to improve

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

THis is a good product with some area to improve, specially when the competitors in this areas are very strong.

What is your favorite aspect of this product?

Easy to install and implement in a mid sized organizations.

What do you dislike most about this product?

Integretion with other application is not as easy as other similar options

What recommendations would you give to someone considering this product?

Consider other similar available products and choose what best for your organization. Sometimes cheaper product is not the best suite option for your organization.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

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