GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Ease of Customization

84

Breadth of Features

84

Availability and Quality of Training

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Vinay Kumar A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mawumenyo Atsu N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A Powerful product for Efficient Communication

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

To me, GoTo differs from other products with its user-friendly interface, versatile functionality for video conferencing, chat tools, screen sharing, and session recording.

What is your favorite aspect of this product?

I like that is it multifunctional. It not only provides video conferencing but also effective tools for collaboration and support.

What do you dislike most about this product?

I must say the learning curve and lack of tutorials for the product puts it at a disadvantage.

What recommendations would you give to someone considering this product?

If you need a video conferencing product with benefits, including efficient communication and extensive collaboration tools, make GoTo Meeting a worthwhile investment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ram M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

great tool for remote training :GoTo Meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting lets us get trainings from our team in DC, with participants from around the country. There are opportunities to ask questions and engage the group, but we don't need to worry about lots of background noise or trying to get many web-cams connected. It's a great webinar tool.

What is your favorite aspect of this product?

GoTo Meeting integrates well with outlook and is easily configurable to suit the needs of meeting with up to 25 people. Typically I've used this for groups of 3-10 people and I like the ability to easily control who presents, who can speak, and if we're recording. The "clean screen" functions also protect you in the event a system message or outlook notification pops up.

What do you dislike most about this product?

I can say that there are no issues with sharing and demonstration. All of this process is useful and works well.

What recommendations would you give to someone considering this product?

Ability to use VOIP. Simple layout and easy to use. Has most of the features you'd want in an app like this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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