GoTo

GoTo Meeting

Composite Score

9.0 /10

CX Score

9.2 /10

806 Reviews Write a Review

Claim Software

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative

4% Neutral

94% Positive

Pros

Acts with Integrity
Performance Enhancing
Efficient Service
Effective Service

Feature Ratings

Average 86

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Keyboard Mouse Control

File Transfer

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 84

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

GoTo Meeting Reviews

Role: Sales Marketing
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2024

Easy to use, could use more features

Likeliness to Recommend

8 /10

Pros

Unique Features
Effective Service
Appreciates Incumbent Status
Reliable

Fiyan K.

Role: Industry Specific Role
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Goto Meeting Review

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is a stable platform that supports a wide range of users It has a very easy to use and navigate interface

What is your favorite aspect of this product?

It allows for instant messaging

What do you dislike most about this product?

Nothing to dislike. We are satisfied

What recommendations would you give to someone considering this product?

We all need GoTo Meeting for communication either individually or as a company

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trisha G.

Role: Human Resources
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use, but a bit pricey compared to others

Likeliness to Recommend

5 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting was great years ago but there are more affordable products out there that have just as much, if not more, features.

What is your favorite aspect of this product?

GoTo Meeting has been around a long time.

What do you dislike most about this product?

Price and features compared to others.

What recommendations would you give to someone considering this product?

Reliable product

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Less Generous

GoTo Meeting

What is GoTo Meeting?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

GoTo Meeting Ratings

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

GoTo Meeting Reviews

Easy to use, could use more features

Likeliness to Recommend

Pros

Fiyan K.

Goto Meeting Review

Likeliness to Recommend

Pros

Trisha G.

Easy to use, but a bit pricey compared to others

Likeliness to Recommend

Pros

Cons

Most Popular GoTo Meeting Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

Adobe Connect

TeamViewer Remote

Feature Ratings

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Keyboard Mouse Control

File Transfer

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness