GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

GoTo- Connect with anyone at anytime

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is very less cost than other products

What is your favorite aspect of this product?

It also have a phone number for us what we can use for official needs

What do you dislike most about this product?

No way to limit the participants count

What recommendations would you give to someone considering this product?

Its a good to go product if you connect with more people virtually

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Akarsh A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Good than other softwares.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Other Products are not so good because of their very less latency and we are able to share screen in HD able to create video much more good than other product.

What is your favorite aspect of this product?

Favorite part is not my first commitment because their are many functions which was i like, like we are able to create video in 1080p which was very capable and easy to understand and download for long use. but my favorite part is their latency from other product is very low.

What do you dislike most about this product?

The AI Assistant was not there like in all products after my meeting i want to create a short summary for that meeting.

What recommendations would you give to someone considering this product?

Good Product you are able to see very less latency from all the other products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vaishnavi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Nice product to conduct team meetings

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting stands out for its ease of use and streamlined meeting experience. Its instant screen sharing and video conferencing capabilities make ad-hoc virtual meetings simple. Robust moderator controls like muting participants or drawing on screens aid meeting management. Integrated VoIP provides affordable conferencing, while toll-free numbers and call me features ensure global accessibility. GoToMeeting supports meetings across mobile and desktop devices with a consistent intuitive interface. While it lacks some advanced features seen in tools like Zoom or WebEx, GoToMeeting excels at fuss-free meeting setup

What is your favorite aspect of this product?

I love how easy GoToMeeting makes it to conduct or join meetings on the fly. Its one-click screen sharing allows me to instantly collaborate on documents and presentations without fussing with meeting setup. The moderator controls like muting or drawing tools help me run meetings smoothly and engage participants. GoToMeeting's integrated VoIP and conference calling bridge geographic distances affordably. I also appreciate cross-platform support whether I'm on desktop or mobile - I can consistently join full-featured meetings. The intuitive interface means minimal learning curve for me and my participants.

What do you dislike most about this product?

While GoToMeeting prioritizes simplicity in its conferencing experience, there are some limitations to note. The meeting features are quite basic beyond screen sharing, chat, and video. More advanced options seen in tools like Zoom or WebEx - like breakout rooms, polls, robust webinar modes, or AI-powered meeting summaries - are missing. For larger meetings, capacity and scalability could be constrained on GoToMeeting's infrastructure. The desktop and mobile experience, while consistent, is also quite bare-bones compared to some competitors. File sharing and meeting recording capabilities are also quite limited unless you upgrade

What recommendations would you give to someone considering this product?

GoToMeeting is a solid choice for hassle-free conferencing if you prioritize ease of use over advanced features. Take advantage of one-click screen sharing to instantly collaborate on documents or presentations. Use moderator controls like muting participants or drawing on screens to aid meeting engagement. Enable VoIP audio conferencing to avoid toll call costs. Use the consistent mobile and desktop apps to join full meetings on the go. For larger webinars or events, confirm GoToMeeting has the capacity and features needed compared to tools like Zoom. For basic conferencing needs, the free Basic tier may suffice.

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Helps Innovate

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