What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
Vaishnavi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Nice product to conduct team meetings
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting stands out for its ease of use and streamlined meeting experience. Its instant screen sharing and video conferencing capabilities make ad-hoc virtual meetings simple. Robust moderator controls like muting participants or drawing on screens aid meeting management. Integrated VoIP provides affordable conferencing, while toll-free numbers and call me features ensure global accessibility. GoToMeeting supports meetings across mobile and desktop devices with a consistent intuitive interface. While it lacks some advanced features seen in tools like Zoom or WebEx, GoToMeeting excels at fuss-free meeting setup
What is your favorite aspect of this product?
I love how easy GoToMeeting makes it to conduct or join meetings on the fly. Its one-click screen sharing allows me to instantly collaborate on documents and presentations without fussing with meeting setup. The moderator controls like muting or drawing tools help me run meetings smoothly and engage participants. GoToMeeting's integrated VoIP and conference calling bridge geographic distances affordably. I also appreciate cross-platform support whether I'm on desktop or mobile - I can consistently join full-featured meetings. The intuitive interface means minimal learning curve for me and my participants.
What do you dislike most about this product?
While GoToMeeting prioritizes simplicity in its conferencing experience, there are some limitations to note. The meeting features are quite basic beyond screen sharing, chat, and video. More advanced options seen in tools like Zoom or WebEx - like breakout rooms, polls, robust webinar modes, or AI-powered meeting summaries - are missing. For larger meetings, capacity and scalability could be constrained on GoToMeeting's infrastructure. The desktop and mobile experience, while consistent, is also quite bare-bones compared to some competitors. File sharing and meeting recording capabilities are also quite limited unless you upgrade
What recommendations would you give to someone considering this product?
GoToMeeting is a solid choice for hassle-free conferencing if you prioritize ease of use over advanced features. Take advantage of one-click screen sharing to instantly collaborate on documents or presentations. Use moderator controls like muting participants or drawing on screens to aid meeting engagement. Enable VoIP audio conferencing to avoid toll call costs. Use the consistent mobile and desktop apps to join full meetings on the go. For larger webinars or events, confirm GoToMeeting has the capacity and features needed compared to tools like Zoom. For basic conferencing needs, the free Basic tier may suffice.
Pros
- Efficient Service
- Caring
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
Zeynep Ö.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2023
Needs to be Improved
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Very easy to allow non-app users/ external users to join meetings with us.
What is your favorite aspect of this product?
I really loved the easy-to-use interface
What do you dislike most about this product?
I didn’t like the loading time sometimes it’s difficult
What recommendations would you give to someone considering this product?
I would recommend them to try out another alternative also
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
S T.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Good cloud communication management tool
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Easy installation
What is your favorite aspect of this product?
Amazing cloud features
What do you dislike most about this product?
Less of possible integration with other softwares
What recommendations would you give to someone considering this product?
Go thrpugh youtube learning videos
Pros
- Helps Innovate
- Caring
- Altruistic
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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