GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Ease of Customization

84

Breadth of Features

84

Availability and Quality of Training

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Winston Churchill O.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Easily accessible accross the globe

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

High quality video Unlimited cloud storage

What is your favorite aspect of this product?

GoTo offers a lot more features at low prices

What do you dislike most about this product?

Its quite hard to access the whiteboard when screen sharing

What recommendations would you give to someone considering this product?

Make screen sharing more flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elika F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

A Mighty Hub for Best Performance

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Teams(employees) ,employers and customers use one platform promoting real-time information accessibility and projects' openness.

What is your favorite aspect of this product?

No distance and timezones limitations.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Perfect for excellent performance.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Susan M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great platform to do virtual meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

With this program, we are tackling the difficulty of getting everyone together for a meeting; you can hold a conference from any PC, Mac, Android, or Apple smartphone. We solved the issue of having employees who travel while still being able to work on projects. We can cooperate with clients and contractors who are sometimes in different states; it also allows us to maintain a library of meetings or direct links to recordings to use in support cases and issues.

What is your favorite aspect of this product?

It features various utilities, such as remote mouse control, native recording, and simple connections with many workspace clients, such as Google Workspace, Microsoft Office, and others. I like the way the meetings were done; they also have a feature where you can store and share all of your accounts with others. I enjoy that we can cooperate with personnel who are traveling or working from home, as well as with clients who are not present.

What do you dislike most about this product?

It is a huge application that consumes a lot of resources; it also has discrepancies in its audio and visual settings modifications. It also has a negative impact on other post-meeting applications, is less integrated with background filters, and needs additional steps to log into a meeting each time. I dislike that you can only add 100 people and that after the trial is over, it is sold at a hefty price.

What recommendations would you give to someone considering this product?

I recommend that anyone utilize this tool for virtual meetings and project management collaboration with coworkers or clients. Goto Meeting is the greatest program for holding a conference meeting with people from all over the world at the same time; it is extremely simple to use, and the quality of service and connection is among the best; it works 100% of the time.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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