GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Ease of Customization

84

Breadth of Features

84

Availability and Quality of Training

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

peter a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

GoTo Meeting ,a fantastic tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo meeting does well even in poor connectivity environments. Most webinars that i joined using GoTo never disconnected even when I was on the road compared to Microsoft Teams and Skype.

What is your favorite aspect of this product?

The poll, question and answering bars, you can easily move them around on the screen.

What do you dislike most about this product?

Not really identified anything yet

What recommendations would you give to someone considering this product?

This is a good tool considering areas with poor connectivity , mostly if you are an organization in africa

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Kevin G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to navigate and understand

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

They were one of the first in the market

What is your favorite aspect of this product?

I liked the ease of setting up meetings

What do you dislike most about this product?

There is not much that I dislike.

What recommendations would you give to someone considering this product?

This is a simple solutioin and cost effective depending on your needs.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Britta M.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Simple Solution but lacking one major component

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a simple to use online meeting solution. Just like others on the market, it's quick and easy to setup and use and provides the features necessary for online meetings,.

What is your favorite aspect of this product?

GoToMeeting does offer the opportunity to schedule meetings ahead of time, recurring or single event, or meet instantly. You can also record meetings within the software - audio and visual - which is very handy.

What do you dislike most about this product?

This is the main issue with GoToMeeting - you have to download the GoToMeeting software to your device to join a meeting. Many people in government agencies (which is my market sector) have IT departments that don't allow for downloads without an admin password, which is not readily available. This makes GoToMeeting impractical for my departments to use. There needs to be an option for joining online without a software download.

What recommendations would you give to someone considering this product?

GoToMeeting is a great product for light use, but not if you have users that can't download software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Security Protects

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