GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Ease of Customization

84

Breadth of Features

84

Availability and Quality of Training

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Michael M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

quick and secure access to my video meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting has a collection of features that makes video conference calls very flexible for me. Features such as a personalized meeting room , call me, drawing tools and commuter mode during video calls , help to make my calls on Goto meeting to be convenient for me , regardless of my chosen device of access or the quality of my internet connection. The commuter mode for instance, enables me to be part of video conference calls while hugely reducing my bandwidth consumption .

What is your favorite aspect of this product?

The video and audio quality while not the best out there, works fine for me , even when the quality of internet connection is a bit patchy. Screen sharing on this software is always smooth for me as well , and the mobile app has proven to be a fantastic medium for me to initiate or join video conference calls without any hindrance.

What do you dislike most about this product?

Goto meeting can seem quite outdated , when its user interface design and navigation is compared with leading video conferencing programs. This does clearly affect usability , especially in the early days of a new user.

What recommendations would you give to someone considering this product?

Once new users are able to come to terms with the old school styled user interface present on Goto meeting, it becomes smooth sailing for the most part.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Chelsea T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Not perfect , but has been ideal for me.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting boasts unique features that are simply not available on other top options. Features like the 'call me' feature that provides me with a secure way to join the audio versions of team conference calls by simply answering my phone, like a normal phone call. This has proven to be a reliable way for me to join meetings ,especially in locations where internet connections are not the best.

What is your favorite aspect of this product?

Goto meeting has a mobile app, which works to optimize my bandwidth consumption , is easy to use , sends me real time meeting reminders and offers me a distraction free conferencing mode option , ensuring that my video conferencing sessions are devoid of as few external distractions on my mobile phone as possible.

What do you dislike most about this product?

Goto meeting works well on computer browser , but I have never been impressed by the quality of my experience when I have used the web browser version , as against the desktop or mobile app version. There is also no provision or feature tool for automatically generating meeting summaries.

What recommendations would you give to someone considering this product?

I will best recommend Goto meeting to professionals who like to join video conference meetings on the move. Goto meeting is most ideal for this situation because of its standout mobile app and mobile meeting provisions.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Justin C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic products

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting improves on the digital marketing with the best communications solutions mainly on video conferencing allow many logs to a single link.

What is your favorite aspect of this product?

It also supports screen sharing that helps in business learning progress/ presentation display

What recommendations would you give to someone considering this product?

It has a user-friendly interface, it's is accessible, and cheaper in terms of us that allows the host to take full control of the meeting room

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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