GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Richard G M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Worthy all the glory, a glamorous meeting tool.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting has advanced online meeting tools like in-meeting chat function that makes meetings lively. It also has very superior video and audio qualities which makes meeting sessions to have crystal clear visuals and sounds.

What is your favorite aspect of this product?

GoTo Meeting is very easy to use and the meeting user interface is very swift and clean. Joining meetings is so straightforward and there is not necessity to have the app installed. It has very powerful data safety functions that help communicate and share information safely during meetings. GoTo Meeting integrated swiftly with my calendar making it easy to find time to schedule for online meetings.

What do you dislike most about this product?

GoTo Meeting has never crashed or performed poorly. All its features are very easy to use and I have not found a thing to dislike.

What recommendations would you give to someone considering this product?

I wholeheartedly recommend GoTo Meeting. It is a very reliable online meeting tool with very efficient functions that makes meeting sessions swift and secure.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nihal D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

reliable yet pricey video conferencing software

Likeliness to Recommend

3 /10

What differentiates GoTo Meeting from other similar products?

Reliability: The software offers stable connections and good audio/video quality compared to competitors

What is your favorite aspect of this product?

It includes useful tools like screen sharing, recording, and breakout rooms for enhanced collaboration and also GoTo Meeting offers robust security features to protect meeting data and privacy.

What do you dislike most about this product?

Compared to other options, GoTo Meeting is a bit pricey, especially for smaller businesses.

What recommendations would you give to someone considering this product?

Consider alternatives: If cost is a major concern, explore options like Zoom or Google Meet.

Pros

  • Saves Time
  • Effective Service
  • Fair
  • Acts with Integrity

Cons

  • Vendor Friendly Policies
  • Less Efficient Service

Mehul D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Go To Meeting is among the best software to conduct a meeting online and helps the host to record and save the Meeting notes for future reference

What recommendations would you give to someone considering this product?

It is the user-friendly interface and and is accessible flexible to every user even cheaper

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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